Scottish Government

"Help people to sustain and improve their health, especially in disadvantaged communities, ensuring better, local and faster access to health care"

ISBN 978 0 7559 5599 2

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Contents

Foreword

Introduction

Section 1: Towards A Mutual NHS
1.1 Towards A Mutual NHS
1.2 A Service For The Public
1.3 Delivering Together
1.4 Co-operation And Collaboration

Section 2: Helping People To Sustain And Improve Their Health, Particularly In Disadvantaged Communities
2.1 Improving Scotland's Health
2.2 An Enabling Health Service
2.3 The Best Possible Start
2.4 Tackling Health Inequalities

Section 3: Ensuring Better, Local And Faster Access To Health Care
3.1 Improving Quality
3.2 Patients At The Centre
3.3 Patient Safety
3.4 Effectiveness
3.5 Efficiency
3.6 Equity
3.7 Timeliness

Annexes
A. 2008/09 HEAT Targets
B. References and Publications