The Marine Scotland Science (MSS) Fish Health Inspectorate Service Charter 2010 explains the standards and quality of service we aim to provide in our dealings with you. It tells you:
- How to contact us
- What we do
- What you can expect from us and the standards to which we work
- What to do if you have a complaint
- What we ask of you
The Fish Health Inspectorate Service Charter was first published by the Fisheries Research Services (now Marine Scotland Science) in 2002. The Charter is reviewed annually and the performance measures published.