The most recent access results are available here: GP Access Survey Results
GP Access Survey Results 2009/10 - Released May 18, 2010
Statistical Publication Notice
The Statistical publication notice is available here: GP Patient Experience Survey Access results for Practices 2010
Summary
This survey was sent to a random sample of patients registered with 1,014 GP practices in Scotland.
These results summarise feedback from patients about:
- whether in the last year they were able to see or speak to someone at their GP practice fairly quickly (within 2 working days / 48 hours); and
- whether in the last year they were able to book appointments in advance
The main findings are:
- At 917 GP practices in Scotland, at least 90 per cent of patients reported that they were able to obtain 48 hour access. This equates to 90 per cent of all practices, compared with 67 per cent of practices in last year's access survey.
- More than 70 per cent of patients at every practice in Scotland said they were able to obtain 48 hour access. Last year 20 practices had a result below this level.
- At 581 GP practices in Scotland, at least 90 per cent of patients reported that they were able to book an appointment in advance. This equates to 58 per cent of practices, compared with 39 per cent of practices last year.
- More than 60 per cent of patients said they were able to book in advance at 94 per cent of practices, while last year this was the case for 86 per cent of practices.
Results for individual GP practices
Results for individual GP practices can be accessed here: GP access Survey 2009/10 - Practice Level Results.
This table shows more detailed information on the responses received for each practice, including response rates, number and percentage of positive responses on ability to gain each type of access, and additionally the numbers of patients who did not attempt to access GP services in each way.
Scotland Performs NHS Scotland Heat Targets: 48-hour GP access and advance booking
Weighted results are calculated by weighting each GP Practice result (proportion of patients who obtained 48 hour /advance access) by the relative practice size. The weight is calculated as the practice patient list size (of patients eligible for survey) as a proportion of the entire NHS Board patient list size (of patients eligible for survey). Weighting the results in this way provides results more representative of the population at NHS Board level.
Results from the 2008/09 GP Access Survey
Results from the 2008/09 survey are available here: 2008/09 GP Access Results
For more information about the survey, including a copy of the questionnaire, please go to the Better Together