Resilience is defined as the ability to manage major disruptive challenges, such as terrorist attacks, major flooding, or accidents that can lead to, or result in, national crises.
The Scottish Government has been working with the Scottish Fire and Rescue Services since 2002 to build resilience capacity at a national level in Scotland. Further information can be found at Ready Government.
Emergency control rooms
The Fire and Rescue Services Unit has a key responsibility in working with the Scottish Fire and Rescue services to ensure that Fire control rooms in Scotland (the teams who respond to fire emergency calls) are flexible enough to ensure a proper response service 24 hours a day, 7 days a week, no matter the severity of the emergency.