One-Stop Shop Pilots

The Scottish Government provided £2.2m, between 2009 and 2011, for 7 pilots across Scotland. The pilots are based in the following locations:

  • Argyll and Bute - led by Deaf Action
  • Borders - led by Action on Hearing Loss/RNIB
  • Dundee - led by Action on Hearing Loss/RNIB
  • Fife - led by Fife Society for the Blind
  • Glasgow - led by Action on Hearing Lodd/RNIB
  • Moray - led by North East Sensory Services
  • Western Isles - led by Sight Action

The 'one-stop shop' model is intended to provide a range of services, support and signposting within the same location, offer service users a resource where all manner of needs are met in one location. Services available within the shop include early diagnosis, the provision of equipment and aids as well as advice and support, training in order to develop skills, sighnposting for further help and assistance and in more rural areas, such as Borders and Western Isles, a mobile outreach service. The pilots also offer people with a sensory impairment the opportunity to have peer support and to find further information on issues such as further education, training and benefits.

As well as funding the pilotd, funding was also made available to Deafblind Scotland to develop and training and awareness tool for professionals into dual sensory loss, and to Visibility, based in Glasgow, to pilot sensory impairment awareness and communication techniques within care homes in West Dunbartonshire.

Further information and contact details for the one-stop shop pilots

Page updated: Tuesday, January 10, 2012