Scottish Government

Details

Overview

A single contractor capable of providing Server Maintenance services (hardware specifically) to all participating organisations.

The contract may be extended for a further 12 month period at the sole discretion of the Authority.

What is in scope?

The service required is:

• fileserver(s) hardware maintenance

• Identification the cause of any failure and effecting a repair

• Warranty management (where appropriate)

• Installation of new hardware - replacing server disk arrays

• Hardware upgrades - typically involve memory and card upgrades, processors and power supplies

• Equipment moves

• Sever cleaning - cleaning of Servers and external racking

What is out of scope?

The following services are out of scope:

• IT Desktop Maintenance

• Sun Software support

• Network maintenance

Who is this available to?

This contract can be accessed by the Scottish Government, Accountant in Bankruptcy, Her Majesty's Inspectorate of Education, Historic Scotland, Education Scotland (formerly Learning & Teaching Scotland), Student Awards Agency Scotland, Transport Scotland, Crown Office & Procurator Fiscal Service, National Galleries Scotland, Scottish Prison Service, Scottish Court Service, National Library of Scotland, Scottish Environment protection Agency and the Mental Welfare Commission.

Note: It is the responsibility of any buying organisation wishing to use the Framework Agreement to satisfy itself that it is eligible to do so. Entitlement can be established from the terms of the OJEU advert and guidance on this can be found in Annex A of Scottish Government Guidance on Framework Agreements. If there is any doubt, legal advice should be sought.

Benefits

Continuity of service performance

Cost effective implementation

Current status

Start date

1 August 2011

End date

31 July 2014

Further details

Contact and feedback to:

Alex Cairns
Procurement Specialist, IT Services
Alex.cairns@scotland.gsi.gov.uk
Tel: 0131 244 4538

Contract Supplier(s)

Maindec Computer Solutions Limited
The Clydesdale Building 300 Springhill Parkway
Glasgow Business Park
Glasgow
G69 6GA

Main Contact: Email:
Iain Maclean iain.maclean@maindec.com
Tel: 0141 781 1888

Contract or Framework Agreement guidance

There is no guidance document for this contract

More information

No. Contact named individual above.