In Scotland, public drinking water and sewerage services are provided by a public sector corporation, Scottish Water, which is accountable to Scottish Ministers and through Ministers to the Scottish Parliament. In England and Wales these services are delivered by private companies.
Scottish Water operates within a regulatory framework established by the Scottish Parliament in which Scottish Ministers, acting on behalf of the people of Scotland, set the objectives for the industry to be delivered at least cost to customers. Key players in this regulatory framework are Scottish Water's economic regulator, the Water Industry Commission for Scotland; the customer representative body - Waterwatch Scotland; the Drinking Water Quality Regulator and the Scottish Environment Protection Agency.
This section provides information on the water industry in Scotland - specifically: who does what; how charges are set; improvement to services; the setting of future prices; background documentation and a section on frequently asked questions.
Comments
Please email waterdivision@scotland.gsi.gov.uk