Comments
We want to know when you are unhappy with any aspect of the service that we provide so that we can learn when improvement is needed and what has to be addressed. Our objective is to maintain a high quality service and to develop that service within the resources that we have, so we also like to know which aspects of our service you are happy with. We would also like to hear any comments you may have on this web site.
Complaints
Please refer to the DPEA complaints policy
Scottish Public Services Ombudsman Judgements
If there are any recent Ombudsman judgements relating to the Directorate, links to the judgments will be given below:
(There are no recent judgements)