Consultation on the Review of National Care Standards - Easy Read Version

Review of National Care Standards - Easy Read Version


National Care sTandards Consultation Easy Read

2 women with speech bubbles

We would like to ask you some questions about the National Care Standards. This is called a consultation.

Elderly women standing with sheet of paper

The National Care Standards were created to help people understand what they should expect from care services.

Group of people standing

They also help services understand the standards that they should deliver.

Group of people round a table

We believe that the new National Care Standards should focus on people's human rights.

Man holding a scroll

Human rights are the rights and freedoms that everyone should have. This means things like the right to life and the right to feel safe.

Man holding a clipboard with a green tick on it

We want services to understand and respect human rights.

Magnifying glass with people looking at a plan

People who use services should be involved in the planning and delivery of services. This will make sure that their human rights are understood and respected.

Man and women shaking hands

The National Care Standards should make it easier for services to work together.

Women reading the National Care Standards

People using and working in these services should be able to understand the standards easily.

Man holding a checklist

We believe that the new standards should show how services should be run.

Chart showing increase

They should also show how services can keep getting better.

Man holding a scroll

1. Do you agree that it is important for new National Care Standards to be based on people's human rights?

Please answer Yes, No or Don't Know:

Please write your comments here:

Group of people standing

The Scottish Government wants to bring health and social care together. They want to have standards that can be used in all areas of health and social care.

Care plan booklet

This will make sure that everybody gets the same quality of care and support.

3 images showing different services and a standards checklist

2a. Do you agree that we should use the same quality standards for all health and social care in Scotland?

Please answer Yes, No or Don't Know:

Please write your comments here:

Man holding a scroll

2b. Do you agree these quality standards should be based on human rights?

Please answer Yes, No or Don't Know:

Please write your comments here:

Man holding a checklist

At the moment there are 23 different sets of National Care Standards.

We want to organise the National Care Standards better. We want to develop a set of general standards.

magnifying glass with an arrow going clockwise round it

2c. Do you agree that a set of general standards be made that can be used in all services?

Please answer Yes, No or Don't Know:

Please write your comments here:

Picture showing a women, man and a dog with the words Needs underneith

We think that the National Care Standards need to be based on people's human rights. We need to make sure the standards meet people's needs just now. We also have to think of the future.

Person thinking with thought bubbles above their head

2d. Do you think the National Care Standards should reflect people's needs just now and also think about the future?

Please answer Yes, No or Don't Know:

Please write your comments here:

Nurse and patient

We have 23 sets of standards. It would be good if we could reduce this number. We also have to look at certain areas of support that people should expect from different services. We would like to know what your thoughts on developing a set of standards for certain areas of care.

Man with a checklist

2e. Do you agree that sets of individual standards should be developed for certain areas of care and need?

If you agree, which areas of care and need should be covered by these individual standards?

Please answer Yes, No or Don't Know:

Please write your comments here:

Women writing

We would like to know how you think the new standards should be written. Some people have already given us some views about how they should be written. Some of these people thought that the standards should set out what services should provide. Other people said the standards should set out the rights of people using services and what support they are able to get.

Man thinking with a thought bubble above his head

3. What are your thoughts about how the standards should be written?

Please write your comments here:

Man looking through a magnifying glass

The Care Inspectorate and Health Improvement Scotland make sure that services are being delivered properly. They have standards which services must work towards. The way they check that services are meeting the standards is being looked at.

Man holding a clipboard with a green tick on it

4a. Do you think that the new standards we are developing should be used as part of this checking process?

Please answer Yes, No or Don't Know:

Please write your comments here:

Checklist

4b. Some services are not checked by the Care Inspectorate and Health Improvement Scotland. How should we make sure these services follow the new standards?

Please write your comments here:

People sitting round a table with a checklist

4c. We think the Care Inspectorate and Health Improvement Scotland should develop the set of new standards and talk to other relevant people when they are doing this. Do you agree with this?

Please answer Yes, No or Don't Know:

Please write your comments here:

People standing in a group

5a. Please tell us about any groups of people that might be affected by the new standards that we have talked about in this consultation. We want to know about good and bad effects.

Please write your comments here:

Women emptying her purse

5b. We would like to know if you think that there might be costs or savings with the new standards. We would like to know if you think that any organisations, sectors or businesses might be affected.

Please write your comments here:

Women sitting at a desk

6. Please let us know if there is anything else you would like us to think about when we are developing the new National Care Standards.

Please write your comments here:

Please fill in your personal details in the form below

man and women

Are you?

Mr / Ms / Mrs / Miss /Dr

Women holding a name plate

What is your first name?

What is your last name?

Red post box

What is your address and postcode?

blue phone

What is your phone number?

Laptop

What is your email address?

If you are answering as a person please fill in this column.

If you are answering as an organisation please fill in this column.

Are you happy for your answers to be seen by other people? (on the Scottish Government website)

Please write Yes or No

The name and address of your organisation will be seen by other people (on the Scottish Government website)

Are you happy for your answers to be seen by other people?

Please write Yes or No

If you are happy for your answers to be seen by other people please put an X in one of the boxes below.

Yes, show my answers, name and address.

Yes, show my answers but not my name and address.

Yes, show my answers and name but not my address.

Are you happy for your answers to be seen by other people?

Please write Yes or No

Are you happy for the Scottish Government to contact you about your answers?

Please write Yes or No

Are you happy for the Scottish Government to contact you about your answers?

Please write Yes or No

Man with his thumbs up

Thank you for taking the time to answer our questions.

Calendar

Please return this form by 17th September 2014 to:

Laptop

nationalcarestandardsreview@scotland.gsi.gov.uk

Red post box

Or by post to:

Carly Nimmo
Mental Health and Protection of Rights Division
The Scottish Government
Area 3ER
St Andrews House
Edinburgh
EH1 3DG

Contact

Email: Carly Nimmo

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