Scottish Government

Aileen Grant, Dundas & Wilson CSLLP

ISBN 978 1 78045 257 9 (Web only publication)
ISSN 2045 6964
DPPAS 11778

This document is also available in pdf format (692k)

This report is accompanied by a research findings

CONTENTS

1 EXECUTIVE SUMMARY
Main Findings
Background
Methodology
The Results of the Survey
Conclusion

2 INTRODUCTION AND BACKGROUND
Background
Methodology
Comment

3 ADMINISTRATIVE PROCESSES
Information
Forms and Appeal Submission
Documents
Communication
Comment

4 WRITTEN SUBMISSIONS AND SITE INSPECTIONS
Written reps
Site Inspections
Comment

5 HEARING SESSIONS
Context
Preparation
Conduct of Hearing sessions
Hearing sessions and other procedures
Comment

6 INQUIRY SESSIONS
Context
Preparation
Conduct of Inquiry sessions
Relationship of Inquiry Sessions to other Procedures
Comment

7 THE DECISION
Format of decision letters
Quality of decision letters
Comment

8 TIMESCALES
Overall timescales
Timescales for parts of the process
Ideas to improve timescales
Comment

9 REPUTATIONAL ISSUES
Fairness
Professionalism of Reporters
Consistency
Complaints
Comment

10 CONCLUSIONS
Overall Satisfaction
Conclusions and Further Recommendations

11 APPENDICES
Appendix 1 - Questionnaire
Appendix 2 - The Focus Groups - List of Participants
Appendix 3 - PINS criteria for making decisions on the procedures to be used
Appendix 4 - Extract from Planning Modernisation. Development Management System: Report of One Year Review.

The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.