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Professor James Hogg & Dr David May, White Top Research Unit, University of Dundee
ISBN 978 1 78045 089 6 DPPAS 11289
This document is also available in pdf format (479k)
Acknowledgements
The scope and use of this resource handbook
Section I The Framework for the self-evaluation ProcessBackground
Section II The self-evaluation process1. Background2. Purpose3. Consent4. Communication with participants5. Confidentiality6. Selection of cases/criteria7. Carrying out the self-evaluation: Staff responsibilities and commitment8. Key issues for effective self-evaluation9. Planning team10. Training11. Self-evaluation method12. Process of self-evaluation13. Report and action plan
Section III Case Files self-evaluation planning group1. Terms of reference of planning group2. Resources3. Accountability
Section IV Self-evaluating adult protection quality indicators : evaluation areas and criteria1. Quality indicators, evaluation areas and criteria2. Recording self-evaluation judgements3. What is our capacity for improvement4. Provenance of quality indicators and criteria5. A practical issue6. Review process
Appendix A Leaflet for the adult who has been identified as having been at risk of harmAppendix B Consent form for the adult who has been identified as having been at risk of harmAppendix C Leaflet and consent form for the representative of the adult who has been identified as having been at risk of harm
Templates
Template
Quality Indicator
A
Quality Indicator 1 Evaluation Area 1: Is the at risk adult safer as a result of our activity? Evidence and outcomes
B
Quality Indicator 1 Evaluation Area 1: Is the at-risk adult safer as a result of our activity? Guidance
C1
Quality Indicator 1 Evaluation Area 1: Is the at-risk adult safer as a result of our activity? Achievement in individual case
C2
Quality Indicator 1 Evaluation Area 1: Are at-risk adults safer as a result of our activity? Achievement in aggregate cases
D
Quality Indicator 1 Evaluation Area 1: What key outcomes in protecting at-risk adults have we achieved? Assessment Criteria
E
Quality Indicator 1 Evaluation Area 1: Are at-risk adults safer as a result of our activity? Overall self-evaluation
Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? The at-risk adult and their families. Evidence and outcomes
Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? At-risk adult and their families. Guidance
Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? At-risk adult and their families. Achievement in individual case
Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? At-risk adults and their families. Achievement in aggregate cases
Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? At-risk adults and their families. Assessment Criteria
Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? At-risk adults and their families. Overall self-evaluation
Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Evidence and outcomes
Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Guidance
Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Achievement in individual case
Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Achievement in aggregate cases
Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Assessment Criteria
Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Overall self-evaluation
Quality Indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Evidence and outcomes
Quality Indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Guidance
Quality indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Achievement in individual case
Quality Indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Achievement in aggregate cases
Quality Indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Assessment Criteria
Quality Indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Overall self evaluation
Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adult and their families? Evidence and outcomes
Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adult and their families? Guidance
Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adult and their families? Achievement in individual case
Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adults and their families? Achievement in aggregate cases
Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adults and families? Assessment Criteria
Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adults and their families? Overall self-evaluation
Quality Indicator 4 Evaluation Area 6: Quality of policy, service development, planning and performance management. Policy & practice. Evidence and outcomes
Quality Indicator 4 Evaluation Area 6: Quality of policy, service development, planning and performance management. Policy & practice. Guidance
C
Quality Indicator 4 Evaluation Area 6: Quality of policy, service development, planning and performance management. Policy & practice. Achievement of Quality Aims
Quality Indicator 4 Evaluation Area 6: Quality of policy, service development, planning and performance management. Policy & practice. Assessment Criteria
Quality Indicator 4 Evaluation Area 6: Quality of policy, service development, planning and performance management. Policy & practice. Overall self-evaluation
Quality Indicator 4 Evaluation Area 7: Quality of policy, service development, planning and performance management. Employee support. Evidence and outcomes
Quality Indicator 4 Evaluation Area 7: Quality of policy, service development, planning and performance management. Employee support. Guidance
Quality Indicator 4 Evaluation Area 7: Quality of policy, service development, planning and performance management. Employee Support. Achievement of quality aims
Quality Indicator 4 Area 7: Quality of policy, service development, planning and performance management: Employee Support. Assessment Criteria
Quality Indicator 4 Evaluation Area 7: Quality of policy, service development, planning and performance management. Employee Support. Overall self-evaluation
Quality Indicator 4 Evaluation Area 8: Quality of policy, service development, planning and performance management. Resource management. Evidence and outcomes
Quality Indicator 4 Evaluation Area 8: Quality of policy, service development, planning and performance management. Resource management. Guidance
Quality Indicator 4 Evaluation Area 8. Quality of policy, service development, planning and performance management. Resource Management. Achievement of quality aims
Quality Indicator 4 Area 8: Quality of policy, service development, planning and performance management: Resource management. Assessment Criteria
Quality Indicator 4 Evaluation Area 8: Quality of policy, service development, planning and performance management. Resource Management. Overall self-evaluation
Quality Indicator Area 5 Evaluation Area 9: Governance and Leadership: Evidence and outcomes
Quality Indicator 5 Evaluation Area 9: Governance and Leadership: Guidance
Quality Indicator 5 Evaluation Area 9: Governance and Leadership. How good are governance and leadership: Achievement of quality aims
Quality Indicator 5 Evaluation Area 9: Governance and Leadership Assessment Criteria
Quality Indicator 5 Evaluation Area 9: Governance and Leadership. Overall self-evaluation
Summary Templates
Quality Indicator 6 Evaluation area 10: What is our capacity for improvement?
F
Quality Indicator 6 Evaluation Area 10: Integration of judgements of individual quality indicators recorded in "E" templates
G
Quality Indicator 6 Evaluation Area 10: Narrative summary of areas on which to build and improve
H
Quality Indicator 6 Evaluation Area 10: Improvement actions
Page updated: Wednesday, June 01, 2011