Scottish Government

AN OFFICIAL STATISTICS PUBLICATION FOR SCOTLAND

GP Access Survey Results 2011

March 29, 2011

A pdf version is available here: GP Access Survey 2011 pdf

The results from the 2010/11 GP Access Survey were released today by Scotland's Chief Statistician.

This survey was sent to a random sample of patients registered with 161 GP practices in Scotland that opted into the survey. For other practices, the results from the 2009/10 survey have been used in the NHS Board and Scotland results.

These results summarise feedback from patients about whether they were able to see or speak to someone at their GP practice fairly quickly (within 2 working days / 48 hours) and about whether they were able to book appointments in advance.

The main findings are:
• 94.3 per cent of patients in Scotland were able to obtain 48-hour access compared to 94.5 per cent last year.

• 85.2 per cent of patients in Scotland were able to obtain advance access compared to 84.5 last year.

Results for all practices can be found on the Scottish Government website at: http://www.scotland.gov.uk/Topics/Statistics/Browse/Health/GPAccessSurveyResults (excel format)

Table 1 shows the percentage of patients in each NHS Board that were able to obtain 48 hour and advance access.

Table 1 48-hour GP access and advance booking at national and NHS Board level ¹

¹ Results for each GP practice have been weighted by the relative practice size to provide results more representative of the population at national and NHS Board level.