Scottish Government

ISBN 978 0 7559 9544 8 (Web only publication)

This document is also available in pdf format (659k)
DPPAS 146234
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Contents

Covering letter

1 Introduction
1.1 What is this guide for?
1.2 How was it developed?
1.3 What's included in this Guide?

2 Legislative framework and regulatory standards
2.1 Legal framework
2.2 Regulation
2.3 Equalities
2.4 Human Rights

3 Understanding your communities and developing a policy
3.1 Outline
3.2 Involving stakeholders
3.3 Equality impact assessments
3.4 Publication of rules
3.5 Monitoring

4 Access to housing
4.1 Outline
4.2 Routes into housing
4.3 Admission to housing list
4.4 Information for applicants
4.5 Housing options and prospects advice
4.6 Managing your housing lists
4.7 Data Protection

5 Working with others to simplify and maximise access
5.1 Outline
5.2 Common Housing Registers
5.3 Nomination agreements
5.4 Section 5 referrals
5.5 Protocols
5.6 Housing for people leaving the armed forces

6 Allocations in practice
6.1 Outline
6.2 The allocations system
6.3 Allocating houses : Giving reasonable preference
6.4 Allocating houses : Assessing housing need factors
6.5 Allocating houses : Local factors
6.6 Allocating houses : Factors to ignore
6.7 Allocating houses: Quotas and targets
6.8 Special cases
6.9 Suitable, sustainable and sensitive lettings
6.10 Letting low demand properties
6.11 Who do you allocate the property to?
6.12 Suspending applications
6.13 Openness and accountability

7 Maximising choice
7.1 Outline
7.2 Knowing what applicants want
7.3 Choice based lettings
7.4 Factors to consider

8 Creating sustainable tenancies
8.1 Outline
8.2 Transition from applicant to tenant

9 Performance monitoring and reporting
9.1 Outline
9.2 Monitor/review/revise
9.3 Performance reporting

Annex A: Section 19-21 Of the Housing (Scotland) Act 1987: As Amended by the Housing (Scotland) Act 2001

Annex B: Consultation Questions
Annex B is also avaiable in MS Word Format (139k)