APPENDIX 8
Evaluation of the Delivering for Mental Health Peer Support Worker Pilot
Repeat interview schedule for Peer Support Workers10
To be conveyed to interviewee: All information that you give will be kept strictly confidential. Your name or any other identifying information will be removed before any results are published. You are welcome to use a fake name if you wish. The Scottish Development Centre for Mental Health ( SDC) takes the privacy of personal information very seriously and any information collected during this contract will be used in accordance with the UK Data Protection Act 1998 and the Directive on Privacy and electronic communications Regulations (December 2003). SDC will store personal information relating to this contract securely for a maximum of one year following the conclusion of the contract, when it will be shredded. (Everyone taking part in an interview has received an information sheet and signed an informed consent form.)
Focus: to assess the extent to which Peer Support Workers are able to promote and support their own recovery and whether the peer worker role encourages and facilitates or provides a barrier to further / maintaining recovery.
Thank PSW for time today, fill in consent form
Area One: The PSW role
I would like to begin by asking you some questions about the peer support worker role itself, how it might have developed over time and what sorts of activities you have been doing ( Prompt, confirm facts e.g. start date, how long in post, which PSW training completed).
1. What is entailed in the role? (Prompt for tasks, relationships, using WRAP)
2. How the role has evolved / deviated from what you expected?
3. How does your role fit in relation to the team you work in? (Prompt for level of integration of the peer support worker within the team)
4. Thinking about the team you work in, what is it about the peer approach that is different to what is provided by others? ( Prompt for what is unique or distinctive, what is similar).
Area Two: Reflecting on the impact of the role
I would now like to ask you some questions about what sort of impact you feel the peer support role has, both in terms of the service users and professionals you may have worked with.
5. What sort of impact do you feel you have had on service users through offering peer support? (Prompt, how might that evidence be collected or documented)
6. Can you give me an example of a case you felt was particularly successful? (Prompt around use of recovery, factors that contributed to success, what goals were focussed on)
7. Can you talk me through an example of a case that you felt was less successful? (Prompt, barriers, challenges, reasons for difficulties)
8. To what extent do you feel the presence of peer support workers in your team challenged the professionals you work alongside? (Prompt around values, culture or organisational practices)
Area Three: Training and Support
I am interested to learn more about what sort of support you have received as a peer support worker, including supervision and training and how useful this was.
9. Could you start by describing to me what sort of support was available for you in your role? (Prompt around supervision, peer network, training and utilization)
10. What were the sources of stress in the role, if any?
11. What factors help to make peer working effective? (Prompt for less effective here also)
12. Did you feel the support you received was adequate? (Prompt around flexible working and career development, any additional support needed)
13. How well did the original peer training prepare you for the role? ( Prompt around its fit to the Scottish context, impact of length of time between receiving training and starting job, additional/subjective training opportunities, what training has been done, would other training before starting been helpful? What kind of training would have been helpful?)
Area Four: Influence on PSW's own recovery
We are interested to learn more about how being a peer support worker might impact you own personal journey of recovery.
14. Has being a peer support worker had any impact, positive or negative, on your own recovery? (Prompt for, in what ways, any particular challenges to recover, or reinforcement of own recovery)
15. Is there any particular support or conditions you feel are important to maintaining your own recovery whilst offering peer support? ( Prompt around WRAP)
16. What advice would you give to others who might be considering becoming a peer support worker in terms of how it might relate to their own recovery?
Area Five: Moving forwards
Finally I would just like to ask you a couple of questions about the wider learning we should consider about peer support, and what views you might have about how this pilot might be extended in Scotland.
17. What do you think are key learning points about how to best provide a peer support worker service? (Prompt, what do areas need to consider if they were going to set up such a service)
18. What would you do going forward to continue to develop and improve the peer support service? (Prompt, any new areas to grow into, any mistakes made to learn from?)
19. Is there anything else you would like to add about your experience of being a peer support worker?
Thank PSW for their time