Glossary of Terms
Patient Experience: The quality of care from the perspective of patients.
NHS Board: National Health Service ( NHS) care in Scotland is currently provided by 14 Health Boards. The National Waiting Times Centre (Golden Jubilee National Hospital) also provides care to patients.
Information Services Division ( ISD): Information Services Division ( ISD) is Scotland's national organisation for health information, statistics and IT services. ISD is part of NSS National Services Scotland and provides a support service to NHS Boards and the Scottish Government Health Directorates.
General Register Office for Scotland ( GROS): GROS is responsible for the registration of births, marriages, civil partnerships, deaths, divorces, and adoptions in Scotland. It also runs the Census for Scotland and uses the Census and other data to publish information about the Scottish population and households.