Scottish Government

David Primrose, George Street Research Ltd
ISBN 978 0 7559 7544 0 (Web only publication)
ISSN 0950 2254
This document is also available in pdf format (496k)

Link to related website: http://www.sears.scotland.gov.uk/

CONTENTS

EXECUTIVE SUMMARY

1 PROJECT BACKGROUND AND METHODS

2 CONTACT WITH SEARS ORGANISATIONS
Awareness of SEARS and web site
Contact over the past year
Preferred method of contact

3 REDUCING BUREAUCRACY
Data requests
inspections
specific forms
SRDP
Data sharing

4 DATA COLLECTION AND DATA SHARING
Data sharing
Benefits of data sharing
Drawbacks of data sharing
Shared customer reference number

5 ORGANISATIONAL OVERLAP
Identification of appropriate organisations
Overlap between organisations
Instances of overlap

6 VISITS AND INSPECTIONS
Changes in how inspections are handled
Frequency of personal visits or inspections
Personal visits initiated by participant
Purpose of personal visits
Visits where required to be present
Future organisation of visits and inspections
Inspections from the same organisation
Inspections from different organisations

7 ORGANISATION OF SERVICES
Local team with people from different organisations
Integrated approach of SEARS
Current opportunities
Groundwater Authorisation Inspection
Consent under the Habitats and Birds Directive
Geographical variations

8 SATISFACTION WITH ORGANISATIONS
Satisfaction with different organisations
Service improvement

9 CONCLUSIONS

APPENDICES
A - Duplicate forms - summary report
B - Telephone survey questionnaire
C - Workshop topic guide

The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.