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James Law, Dolly McCann, Fiona O'May, Cathy Smart, James Buchan, Queen Margaret University, Edinburgh ISBN 978 0 7559 7550 1 (Web only publication) This document is also available in pdf format (992k)
ACKNOWLEDGEMENTS
GLOSSARY
EXECUTIVE SUMMARY
CHAPTER ONE: INTRODUCTION STRUCTURE OF THE REPORT BACKGROUND AIM AND OBJECTIVES WHO HAS COMPLEX NEEDS? WHO WORKS WITH CHILDREN AND YOUNG PEOPLE WITH COMPLEX NEEDS IN THE COMMUNITY? METHODOLOGY
CHAPTER TWO: THE SCOTTISH CONTEXT INTRODUCTION THE REVIEW OF THE LITERATURE WORKFORCE PLANNING IN SCOTLAND WORKFORCE TRENDS - NURSING STAFF THE COMMUNITY NURSE WORKFORCE TRENDS - ALLIED HEALTH PROFESSIONALS ( AHPS) THE CASE STUDY SITES SUMMARY
CHAPTER 3: INTEGRATION WITHIN AND BETWEEN SERVICES INTRODUCTION SERVICE OVERVIEW PARTNERSHIP WORKING WORKING WITH OTHER PROFESSIONALS SKILL MIX RECRUITMENT AND RETENTION ISSUES RESOURCES FUNDING SUSTAINABILITY OF SERVICES SERVICE ORGANISATION MODELS OF SERVICE PROVISION MODELS OF CARE KEY POINTS
CHAPTER 4: SERVICE CAPACITY AND CAPABILITY INTRODUCTION WORKING WITH CHILDREN AND YOUNG PEOPLE WITH COMPLEX NEEDS DEVELOPING AND MAINTAINING KNOWLEDGE AND SKILLS EDUCATION, SKILLS AND COMPETENCIES RECENT/FUTURE ROLE CHANGE SUSTAINING AND DEVELOPING CLINICAL PRACTICE EDUCATION AND TRAINING STAFF CAPACITY CURRENT WORKFORCE FACTORS EDUCATION AND TRAINING OF CARERS AND OTHERS IMPACT OF POLICIES KEY POINTS
CHAPTER 5: EQUITY OF SERVICE PROVISION INTRODUCTION GAPS IN SERVICE PROVISION PROVIDING SERVICES FOR MINORITY GROUPS DISCHARGE PLANNING RESPITE CARE PALLIATIVE CARE OUT OF HOURS SUPPORT TRANSITIONS KEY POINTS
CHAPTER 6: COMMUNICATION AND INFORMATION SHARING INTRODUCTION INFORMATION TRANSFER: OPPORTUNITIES AND CHALLENGES COMMUNICATION ADVOCACY POLICIES ADHERENCE TO CLINICAL GOVERNANCE KEY POINTS
CHAPTER 7: SUMMARY AND MAIN FINDINGS INTRODUCTION INTEGRATION WITHIN AND BETWEEN SERVICES SERVICE CAPACITY AND CAPABILITY EQUITY OF SERVICE PROVISION COMMUNICATION AND INFORMATION LIMITATIONS TO THE INTERPRETATION OF THE REPORT FINDINGS CONCLUSIONS
ANNEX 1: REVIEW OF THE LITERATUREANNEX 2: INTERVIEW SCHEDULE FOR TELEPHONE INTERVIEWS WITH MANAGERSANNEX 3: QUESTIONNAIRE SENT TO PRACTITIONERSANNEX 4: TOPIC GUIDE FOR FOCUS GROUPS
The views expressed in this report are those of the researcher and do not necessarily represent those of the Department or Scottish Ministers.
This report is available on the Scottish Government Social Research website only www.scotland.gov.uk/socialresearch.
Page updated: Friday, June 05, 2009