Scottish Government

Ten approaches to help you to deliver better outcomes and an enhanced experience of care for people living with long term conditions
A collaborative resource to support partnerships
ISBN 978 0 7559 8053 6
This document is also available in pdf format (428k)

Contents

Improvement Actions
Ten things you can do now that make a difference
Where it's happening … and who can help

Introduction
1. Empower people to have more control and choice
2. Promote better mental health and wellbeing
3. Enable better access to information, advice and support
4. Care plan to support people to self manage
5. Support people to understand their medication
6. Provide telehealth support for self management
7. Support carers in their role
8. Commission resources to support people to manage their conditions
9. Use information systems to create person held records
10. Train staff to enable people to manage their conditions
Further References