ACKNOWLEDGEMENTS
The authors would like to thank everyone involved in this study. First and foremost, we are extremely grateful to all healthcare support workers and workplace supervisors who gave up their time to complete questionnaires or to speak with us. We would also like to thank the three Local Pilot Coordinators for their invaluable help in facilitating site visits, interviews and surveys. Thanks also to the National Pilot Coordinator, local site lead officers and the many other stakeholders and key informants interviewed for their invaluable help and support throughout the evaluation. We are very grateful to the steering group at the Scottish Government for the advice and support they have given us throughout the research.
Thanks are also due to Tish Chalmers, independent researcher, for assistance with early key informant interviews; to Irene Miller for individual case study interviews and to Susan McConville for assistance with data analysis.
Responsibility for this report lies wholly with the authors.
Anne Birch and Claudia Martin