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ISBN 978 0 7559 7522 8 (Web only publication)
This document is also available in pdf format (984k)
Executive Summary
List of Acronyms
Introduction Background Legislation Current aims of the scheme Administration Who currently qualifies? Patronage and cost Terms of the review Management of the review Consultation The Halcrow evaluation of Concessionary Travel
How effectively the scheme is meeting its objectives Background Take up and usage of concessionary travel Meeting the needs of particular groups of bus users - promoting social inclusion Modal shift 'No better, no worse off' position Effective administration Delivering value for money to the taxpayer
How the practical operation of the scheme could be improved - reimbursement arrangements Methods of re-imbursement
The demand for and utilisation of the scheme - the implications of any extension to the Scheme Eligibility - people Eligibility - services
Funding and Sustainability Introduction Funding Setting the budget Stored travel rights Longer term sustainability issues
Conclusions and Recommendations How the Scheme is meeting its objectives How practical arrangements could be improved: reimbursement arrangements Demand for and utilisation of scheme Funding and sustainability Recommendations
Annex A List of organisations/individuals invited to contribute Annex B Scheme achievement of objectives Annex C Additional analysis on the reimbursement rate
Page updated: Tuesday, May 19, 2009