Craigforth
SCOTTISH GOVERNMENT SOCIAL RESEARCH 2009
ISBN 978 0 7559 7493 1 (Web only publication)
This document is also available in pdf format (832k)
CONTENTS
Acknowledgements
1.Introduction
2.How to Use this Resource Pack
3.Wider Context
Strategic Reasons for Working with the Private Rented Sector
The Local Economy
Tackling Homelessness
Community Safety
Neighbourhood/Environmental Management
Energy Efficiency and Fuel Poverty
Regeneration
The Statutory Framework
Key Legislation
Strategic Planning
Raising Standards and Protecting Tenants
A Corporate Responsibility
Community Planning and Single Outcome Agreements
Not Housing Alone
4.Foundations for Involvement
Developing a Strategy
Understanding the Market
Involving a Diverse Sector in Planning
Involving Rural Landowners
Establishing Working Relationships
Understanding the Key Drivers
Getting Councillors on Board
5.Structures and Resources
Structuring the Work within Local Authorities
Cross Boundary Working
The Use of IT
Marketing and Publicity
Launching Events
Resource Requirements
Performance Monitoring and Evaluation
A Performance Framework
Inspection of Services
6.Staff Skills, Training and Development
Staff Training and Development
Possible Training and Development Topics
7.Key Methods of Engagement
Information for Landlords and Lettings Agents
Newsletters
Landlord Manuals
Information and Advice for Current and Prospective Tenants
Accreditation Schemes
Offering Other Practical Services to Landlords
A Landlord Forum
Development Sessions for Landlords and Lettings Agents
Landlord Conferences
Financial Incentives for Landlords
Offering Reassurances to Landlords and Tenants
Assisting with Housing Benefit Related Issues
Assisting with Providing Tenants References
Dispute Resolution
Support to Tenants
Tenant Accreditation Schemes
Tackling Anti-Social Behaviour
8.Approaches to Working with Landlords to House Homeless Households
Introduction
Defining 'Temporary' and 'Settled' Accommodation
Temporary Accommodation
Settled Accommodation
Use of the Private Rented Sector Accommodation as 'Temporary Accommodation'
Overview of Private Sector Leasing Schemes
Types of Private Sector Leasing Scheme
Using Private Rented Sector Accommodation as Settled Accommodation
Rent Deposit Schemes
Accommodation Finder Services
Social Letting or Property Management Agency
Considerations when Setting Up a Lettings Agency
Multiple Approaches
Assessing the Options
The Discharge of Duty Issue
Weighing Up Your Options and Considering Costs
Creating Sustainable Tenancies
Affordability
Suitability for those Needing Support or who are Vulnerable
Attracting Landlords to your Scheme
Developing a Private Rented Sector Access Scheme
9.Useful Links
Housing Groups and Networks
Housing/Homelessness NGOs
Landlord and Agents' Groups
Accreditation Groups
Local Authority/Area/Scheme Websites and Information
Good Practice Information
Outcomes
Rent Deposit Schemes
Codes of Guidance
Research Reports
Policy Information
Advice and Information Websites
10.Bibliography
Appendix One - Table of Legislation, Quick Reference Guide
Appendix TwoCase Study Summaries
BOURNEMOUTH
CAIRNGORMS NATIONAL PARK
CARDIFF
DUNDEE - DUNDEE LANDLORD ACCREDITATION
DUNDEE - DUNDEE HOMEFINDER SERVICE
EDINBURGH - LETWISE
EDINBURGH - PSL SCHEME
EXETER
FALKIRK
GATESHEAD
LEEDS
NEWCASTLE
POOLE & BOURNEMOUTH
SCOTTISH BORDERS
SMARTMOVE FALKIRK
The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.