ORC International
ISBN 978 0 7559 7471 9 (Web only publication)
This document is also available in pdf format (372k)
CONTENTS
1 Executive Summary
1.1 Overview
1.2 Response rate
1.3 Employee Engagement
1.4 General findings
1.5 Progress on corporate priorities since 2007
2 Introduction
2.1 Survey background
2.2 The questionnaire
2.3 Distribution and return process
3 Understanding this report
4 Employee engagement
4.1 Employee engagement
4.2 Key drivers of engagement
4.3 Cluster analysis
5 Summary of comparisons
5.1 Trend comparisons
5.2 External benchmark comparisons
6 Results in detail
6.1 Me and my job
6.2 Development and performance
6.3 Team and line management
6.4 Corporate services
6.5 Senior management
6.6 New approach to Government and policy-making
6.7 Work culture
6.8 Engagement with the Scottish Government
7 Comments
Appendix 1: response rates
Appendix 2: profile of respondents
The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.