Scottish Government

Performance Inspection of Social Work Services

ISBN 978 1 905501 85 4

This document is also available in pdf format (408k)

Contents

Acknowledgement

Social Work Inspection Agency

Chapter 1 Summary, evaluations and recommendations
Chapter 2 Context
Chapter 3 Key outcomes for people who use services
Chapter 4 Impact on people who use services and other stakeholders
Chapter 5 Delivery of key processes
Chapter 6 Management
Chapter 7 Leadership and direction
Chapter 8 Capacity for improvement

Appendix 1SWIA performance inspection model ( PIM)
Appendix 2SWIA performance inspection methodology
Appendix 3SWIA performance inspection process
Appendix 4 North Lanarkshire social work service structure chart