Wheelchair and seating services modernisation: Action Plan

Descriptionthis document sets out the actions for modernising the wheelchair and seating services over the next 3 years. it promotes patient centred approaches to care in assistive and rehabilitation technology services. Main focus includes user and carer involvement; framework for adult rehabilitation; demand and capacity management;shared learning; referral, assessment and provision;joint working between statutory providers.
ISBN978-0-7559-5959
Official Print Publication DateMarch 2009
Website Publication DateMarch 03, 2009

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Contents

Foreword

Introduction

Section 1: Partnerships and Collaborations
1.1 Policy Context
1.2 Patient and User Involvement
1.3 Rehabilitation Services
Framework for Rehabilitation
Patient Information

Section 2: Service Modernisation
2.1 Service Redesign
Patient Experience
Activity
Demand and Capacity
Capability
Sharing Learning
Rehabilitation and Assistive Technology Services
2.2 Building Capacity
Tiered Model
Local Clinics
2.3 Referral, Assessment and Provision
Referral
Assessment
Provision
2.4 Equipment, Repairs and Maintenance
Equipment
Repairs
Maintenance

Section 3: Information and Quality
3.1 Information Management and Technology
3.2 Quality and Governance

Glossary

Appendix 1: Six Dimensions of Quality

Appendix 2: Action Plan

Appendix 3: Project Board

References

Page updated: Thursday, February 19, 2009