Acknowledgement
We wish to thank Scottish Borders Council staff, stakeholders, people who use services and their carers for the warm welcome that they extended to us at all stages of this inspection. We are grateful to those who took the time to fill in and return our questionnaires. We would also like to thank the staff from social work services who helped us to carry out the case file audit at the beginning of the inspection process.
We appreciated the meticulous organisation of all aspects of the inspection by the key staff from Scottish Borders who worked so hard to put arrangements in place and provide the information we requested.
We found everyone we met during our fieldwork responded openly to our questions and were enthusiastic in the way they shared information and views with us.