Mental Health Collaborative Programme Toolkit

DescriptionThe Mental Health Collaborative Toolkit is a summary of the information available about improvement science, and ideas of how it may be applied to achieve the Depression, Dementia and Re-admissions HEAT Targets. It is intended for Programme Managers and front line staff tasked with implementing improvement to services, and is accessible to all Mental Health Services across Scotland, to aid them in applying improvement tools within mental health.
ISBNj10520.zip
Official Print Publication Date
Website Publication DateFebruary 13, 2009

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ISBN 978 0 7559 1946 8
This document is also available in pdf format (612k)

Contents

1 INTRODUCTION
Mental Health Collaborative Overview
What is Collaborative Methodology?

2 SYSTEM DIAGNOSIS TOOLS
Delivering the Dementia HEAT Target
Delivering the Readmissions HEAT Target
Delivering the Depression HEAT Target

3 IMPROVEMENT TOOLS
Process Mapping
Identifying Value and Waste
Demand, Capacity, Activity, Queue ( DCAQ)
Statistical Process Control
Model for Improvement ( PDSA)
Service User Stories

4 CONTACTS

5 GLOSSARY OF TERMS

Page updated: Friday, February 13, 2009