Scottish Government

ISBN 978 0 7559 1938 3 (Web only publication)

This document is also available in pdf format (540k)

Contents

Preface
1 - Introduction
2 - Case Analysis
3 - Managing Performance
4 - Disclosure
5 - Service to Victims and Witnesses
6 - Deaths
7 - Management Issues
8 - Relations with Criminal Justice Partners
9 - Equality and Diversity
10 - Securing Public Confidence
11 - Conclusions

Appendix 1 Breakdown of Statistics for H&I Area
Appendix 2 Target Achievement
Appendix 3 Target Achievement - H&I Offices (Apr07-March08)
Appendix 4 Analysis of Questionnaires Completed by Witnesses
Appendix 5 Analysis of Staff Survey 2007 - H&I Area
Appendix 6 Crown Office and Procurator Fiscal Service Diversity Structure