A Force For Improvement: The Workforce Response to Better Health, Better Care

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Five key ambitions for the NHSScotland workforce

Our vision is to ensure that we meet the needs of individuals and communities by providing high-quality safe and effective care through an empowered and flexible workforce which understands the diverse needs of the population and which chooses to work for and remains committed to, NHSScotland.

To meet this vision, NHSScotland and its workforce will focus on five key ambitions related to the five core workforce challenges for the 21st century. These are that:

  • All staff will be ambassadors for health improvement, safety and quality, using every interaction with individuals, communities and populations, and every patient care episode to maximise their public health and education role
  • NHSScotland will develop and implement multi-disciplinary and multi-agency models of care which are more responsive, more accessible and more joined up to meet the needs of local communities and ensure efficient utilisation of skills and resources
  • NHSScotland will be an "employer of choice" which acquires the best talent, motivates employees to improve their performance, keeps them satisfied and loyal, and provides opportunities for them to develop and contribute more
  • All staff in NHSScotland will work together to promote the benefits of preventative action and measures of self care for patients and the public across a range of health issues, supporting them in ensuring that they have the knowledge and understanding to undertake this and where appropriate to seek expert advice and treatment
  • We will work together with Universities, Further Education and the wider education sector to encourage and maximise flexible access to education and training, for people already working in NHSScotland and those with aspirations to join, that is reflective of the changing demography and increasing diversity of Scotland

Page updated: Tuesday, January 20, 2009