A Force For Improvement: The Workforce Response to Better Health, Better Care

DescriptionWorkforce Response to Better Health, Better Care
ISBN9780755958962
Official Print Publication DateJanuary 2009
Website Publication DateJanuary 21, 2009

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ISBN 978 0 7559 5896 2
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Contents

Foreword by the Cabinet Secretary for Health and Wellbeing

Five key ambitions for the NHSScotland workforce

Section 1: Introduction and context
1.1 Introduction
1.2 Background
1.3 Aims
1.4 Methodology
1.5 Context
Demographic change
Scotland's economy

Section 2: The vision and challenges
2.1 The workforce vision
2.2 Cross-cutting aspects
Leadership
Partnership working
Service improvement
Pay modernisation and workforce development
Staff governance
2.3 Managing the tensions

Section 3: Meeting the five core workforce challenges
3.1 Tackling health inequalities
The challenge
The workforce response
Actions
3.2 Shifting the balance of care
The challenge
The workforce response
Actions
3.3 Ensuring a quality workforce
The challenge: the employee experience
The workforce response: the employee experience
The challenge: the patient experience
The workforce response: the patient experience
Actions
3.4 Delivering best value across the workforce
The challenge
The workforce response
Actions
3.5 Moving towards an integrated workforce
The challenge
The workforce response
Actions

Section 4: Conclusion
4.1 Conclusion

Annexe 1: Summary of actions

List of acronyms

Page updated: Tuesday, January 20, 2009