Scottish Government

December 2008

ISBN 978-1-905501-79-3

This document is also available in pdf format (424k)

Contents

Social Work Inspection Agency
Chapter 1 Summary, evaluations and recommendations
Chapter 2 Context
Chapter 3 Key outcomes for people who use services
Chapter 4 Impact on people who use services and other stakeholders
Chapter 5 Delivery of key processes
Chapter 6 Management
Chapter 7 Leadership and direction
Chapter 8 Capacity for improvement
Appendix 1 SWIA performance inspection model ( PIM)
Appendix 2 SWIA performance inspection methodology
Appendix 3 SWIA performance inspection process
Appendix 4 Social Work Management structure

Acknowledgement

We would like to thank everyone at Falkirk Council who worked tremendously hard in assisting with the inspection. We received a warm welcome from all we met within Falkirk Council. We are grateful to those who took time to complete the questionnaires and who participated during fieldwork. We would especially like to thank the local co-ordinator and her team who provided excellent support throughout the inspection process, and members of staff who assisted us during the file reading.