Social Work Inspection Agency: Self-Evaluation Guide: for assessing governance in voluntary organisations who provide social care in Scotland
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Appendix three - Sample improvement plan
With a sample recommendation and 'smart' plan
IMPROVEMENT PLAN
Recommendation | Action | Timescale | Monitoring Arrangements | Resources Required | Target/Outcome | Lead Officer |
|---|
For example: The organisation
needs to develop a
formal process for
consulting with all
service users
about the quality
of current services. | a | Collate all current processes in place for gathering service user's views. | March 2009 | A small development group to be set up to meet regularly. | x staff @ x hours | | Policy officer |
b | Contact other organisations for examples of good practice. | March 2009 | Regular reporting to development group. | x staff @ x hours | | Policy officer |
c | Develop a guidance for our services to use, including a collation and reporting mechanism. | September 2009 | Approval of guidance by Board in September meeting. | x staff @ x hours £x for printing the guidance | Guidance approved | Policy officer |
d | Develop an implementation plan for the guidance including training. | December 2009 | Approval of plan by board in December meeting. | x staff @ x hours Training costs | Implementation plan approved | Policy officer |
e | Implement plan. | January 2010 | Development group. | | | Policy officer |
f | Review and evaluate progress. | July 2010 | Report presented to board
in July Meeting. | x staff @ x hours | Evaluation report completed | Policy officer |
Page updated: Friday, November 07, 2008