ISBN 978 0 7559 7138 1
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Contents
Recruitment and Selection
1 Introduction
2 Purpose of the Handbook
3 Key Stages of Recruitment and Selection
(a) Developing a person specification
(b) Criminal Records/Disclosure Scotland: The Protection of Children (Scotland) Act 2003
(c) Selection panel
(d) Screening applications/shortlisting
(e) Invitation to interview
(f) Preparing for interviews
(g) Interview objectives
(h) Types of interviews
(i) Checklist for panel interviews
(j) Interviews - environmental factors
(k) Extended selection techniques
4 Conducting Interviews
(a) First impressions
(b) Creating rapport
(c) Questioning - general principles
(d) The interview funnel
(e) Active listening
(f) The end of the interview
5 Deciding between applicants
6 Final stages of process
7 Summary
8 Some useful websites
Equality and Diversity
Panel Member Application Form
Reference Covering Letter
Reference Form
Shortlisting Form and Guidance Notes