Scottish Government

June 2008

ISBN: 978-1-905501-70-0

This document is also available in pdf format (437k)

Contents

Acknowledegement

Social Work Inspection Agency

Chapter 1 Summary, evaluations and recommendations
Chapter 2 Context
Chapter 3 Outcomes for people who use services
Chapter 4 Impact on people who use services and other stakeholders
Chapter 5 Delivery of key processes
Chapter 6 Management
Chapter 7 Leadership and direction
Chapter 8 Capacity for improvement
Chapter 9 Criminal justice follow-up inspection

Appendix 1SWIA performance inspection model ( PIM)
Appendix 2SWIA performance inspection methodology
Appendix 3SWIA performance inspection process
Appendix 4 Aberdeen City Council structure

Social Work Inspection Agency ( SWIA)
Ladywell House
Ladywell Road
Edinburgh
EH12 7TB

Further copies are available from

Blackwell's Bookshop
53 South Bridge
Edinburgh
EH1 1YS