Appendix 1: Survey Questionnaire


MAPPING YOUTH LITERACIES IN SCOTLAND
Questionnaire for providers
Youth Literacies - Are you doing it?
Scotland's Adult Literacy and Numeracy Strategy ( ALNIS, 2001) defined literacy and numeracy as:
'The ability to read, write and use numeracy, to handle information, to express ideas and opinions, to make decisions and solve problems, as family members, workers, citizens and lifelong learners.' (p7)
If you work with young people between 16 and 25; and
If your provision explicitly helps to develop any of the above abilities within your programmes and/or activities, that is, you plan for their development and young people are aware that they are learning them;
Then:
- You are involved in youth literacies, and
- We want to find out more about you and your provision.
Introduction
This questionnaire has been designed for quick completion, many of the questions require only that you tick a box or enter a few words. If you have any questions about the research please contact either Vivien Edwards on 0131 651 4192 or Stuart Hall on 0141 330 3492.
General information
Q1 Name of organisation?
Q2 Name of literacies project/provision?
Q3 Local authority/partnership area?
Q4 Your name?
Q5 Your job title?
Q6 Your email address?
About the provision
Q7a How would you characterise your approach to youth literacies work? (Tick one box on each line)
Approach | Exclusively | Mainly | Partly | Planning to develop in future | Not at all |
a Awareness raising. | | | | | |
b Dedicated (that is, focuses exclusively and explicitly on literacy or numeracy goals). | | | | | |
c Integrated (that is, the literacy/numeracy is explicit complementary to the other activities). | | | | | |
d Stealth (that is, literacies element hidden and not made explicit to learner). | | | | | |
Q7b Please give a brief description of your approach.
Q8a How would you describe the format of literacies support you offer to young people?
One to one | | Group | | Mixture of both' | |
Q8b Which format do the young people you work with prefer?
One to one | | Group | | Mixture of both | | Don't know | |
Please say why.
Q9 Which of the following best describes the support offered? (Tick as many as apply)
Dedicated literacies programmes…. | Integrated literacies programmes…. |
a | of fixed length. | | e | of fixed length. | |
b | of no fixed length. | | f | of no fixed length. | |
c | offering formal qualification. | | g | offering formal qualification. | |
d | offering no formal qualification. | | h | offering no formal qualification. | |
Answer Q10 only if you offer ALN courses of fixed duration
Q10 What is the typical duration of the literacies programme(s) offered to young people? Please also give an estimate of the percentage of young people who complete the course(s).
Duration of course | Percentage of young people typically completing course |
(tick as many as apply) | Up to 25% | 26-50% | 51-75% | 76-100% | Don't know |
a | Up to 4 weeks | | | | | | |
b | Up to 3 mths | | | | | | |
c | Up to 6 mths | | | | | | |
d | More than 6 mths | | | | | | |
Answer Q11 and Q12 only if you offer courses leading to qualification
Q11 What percentage of the young people you engage with typically work towards some form of qualification? This may or may not be a literacies qualification.(Please tick one box)
Up to 10% | | 11-20% | | 21-30% | | 31-40% | | 41-50% | | Don't know | |
51-60% | | 61-70% | | 71-80% | | 81-90% | | 91-100% | | | |
Q12 Of the young people working towards qualification what percentage would you typically expect to achieve it? (Please tick one box)
Up to 10% | | 11-20% | | 21-30% | | 31-40% | | 41-50% | | Don't know | |
51-60% | | 61-70% | | 71-80% | | 81-90% | | 91-100% | | | |
Q13 To what extent are the following regarded as formal aims in your literacies work with young people? (Please tick one box on each line)
| Key aim | Substantial aim | Minor aim | Not a formal aim |
a | To raise their self esteem | | | | |
b | To support them into employment | | | | |
c | To support them into training | | | | |
d | To support them in undertaking further education | | | | |
e | To increase their engagement with society | | | | |
f | Others (please specify below) | | | | |
Q14 From your experience please rate the following recruitment methods for young literacies learners. (Please indicate methods tried and rate success)
Recruitment method | Success of recruitment method |
Yes, tried method | High | Some | Little | None | Don't know |
a | Referrals from other agencies | | | | | | |
b | Word of mouth | | | | | | |
c | Circulating leaflets | | | | | | |
d | Advertising in the media | | | | | | |
e | Outreach work (for example, contact youth on the street) | | | | | | |
f | Working through other providers | | | | | | |
g | Through involvement with other non-literacies provision in the organisation | | | | | | |
h | Others (please specify below) | | | | | | |
Q15a Please indicate how successful your provision has been in implementing the following elements, derived from Literacies in the Community - the good practice framework, and aimed at developing a successful youth literacies organisation. (Please tick one box on each line)
Key: 1 = great success 2 = some success 3 = little success 4 = no success
Organisational elements | 1 | 2 | 3 | 4 |
a | Having an explicit policy on the nature and purpose of the literacies programme. | | | | |
b | Having a policy informed by research, local information and national guidance. | | | | |
c | Having resources which promote a positive image of literacies learning. | | | | |
d | Supporting and encouraging self-directed learning. | | | | |
e | Allocating resources in an equitable and inclusive fashion. | | | | |
f | Levels of staff based on analysis of need in your area. | | | | |
g | Systems which allow tutors to influence the design and delivery of the programme. | | | | |
h | The remit of all literacies' staff matches their expertise, experience and commitment. | | | | |
i | Decision making is based on consultation with learners, the community and partner agencies. | | | | |
j | Decision making is informed by specialised experience and expertise. | | | | |
k | Action is taken to ensure that the range of learners matches local community aspirations and needs. | | | | |
l | Qualitative and quantitative information is gathered on learners' experiences in the programme. | | | | |
m | The difference learning is making in learners lives is evidenced and evaluated. | | | | |
Q15b From the above list, what do you regard as the 3 most important elements for developing successful youth literacies provision? ( Please insert the letter corresponding to the relevant statement)
1._________ 2._________ 3._________
Q15c Why do you regard these as key?
Q15d Please indicate how successful your provision has been in implementing the following elements, derived from Literacies in the Community - the good practice framework, and aimed at developing a successful learning programme for young people. (Please tick one box on each line)
Key: 1 = great success 2 = some success 3 = little success 4 = no success
Learning elements | 1 | 2 | 3 | 4 |
a | Access is prompt and easy. | | | | |
b | The programme is open to potential learners with needs and aspirations in any area of life. | | | | |
c | Perceived stigma attached to literacy and numeracy is challenged. | | | | |
d | Approaches are relevant to learners' chosen contexts and goals. | | | | |
e | Literacies programme is negotiated and offers choices to learners. | | | | |
f | Preferred learning styles are identified and respected. | | | | |
g | Interaction and dialogue between learners are actively promoted and purposeful. | | | | |
h | Learning options are responsive to diverse needs and aspirations. | | | | |
Learning elements | 1 | 2 | 3 | 4 |
i | Literacies learning with young people is based on everyday real life situations. | | | | |
j | Knowledge, skills and understanding are developed in context. | | | | |
k | Learning is presented as a positive and enjoyable experience. | | | | |
l | Lifelong learning is promoted. | | | | |
m | Guidance is pro-active so learners reflect on learning, make informed choices and plan for progression. | | | | |
n | Competence and confidence as a lifelong learner are developed. | | | | |
o | Support is inclusive, so individual strengths and needs are recognised and responded to. | | | | |
p | Feedback informs the design and delivery of programmes. | | | | |
q | Learning is presented as a self directed lifelong process where participation in the programme is a stage. | | | | |
r | Confidence and competence as a critical user of literacies are developed. | | | | |
s | Confidence in transferring learning to new roles and contexts is developed. | | | | |
Q15e From the above list, what do you regard as the 3 most important elements for developing successful learning programmes for young people? Please insert the letter corresponding to the relevant statement.
1._________ 2._________ 3._________
Q15f Why do you regard these as key?
Q16a Please complete the following table with details of the staff/tutors who engage in literacies work (as previously defined) with young people.
Please photocopy this page if you require additional space
NB *: Includes Community Education and CLD qualifications
| Sex | Age | Capacity | Qualifications - in possession of or currently studying for (Tick as many as apply | Length of experience in literacies work |
1 | Male | | Up to 30 | | Full-time | | *Youth work qualification | | Less than 1yr | |
Female | | 31 - 40 | | Part-time | | ALN qualification | | Less than 5yrs | |
| 41 - 50 | | Voluntary | | No qualifications | | 5yrs or more | |
51+ | | | Other relevant qualifications | | |
| Specify: |
2 | Male | | Up to 30 | | Full-time | | *Youth work qualification | | Less than 1yr | |
Female | | 31 - 40 | | Part-time | | ALN qualification | | Less than 5yrs | |
| 41 - 50 | | Voluntary | | No qualifications | | 5yrs or more | |
51+ | | | Other relevant qualifications | | |
| Specify: |
3 | Male | | Up to 30 | | Full-time | | *Youth work qualification | | Less than 1yr | |
Female | | 31 - 40 | | Part-time | | ALN qualification | | Less than 5yrs | |
| 41 - 50 | | Voluntary | | No qualifications | | 5yrs or more | |
51+ | | | Other relevant qualifications | | |
| Specify: |
4 | Male | | Up to 30 | | Full-time | | *Youth work qualification | | Less than 1yr | |
Female | | 31 - 40 | | Part-time | | ALN qualification | | Less than 5yrs | |
| 41 - 50 | | Voluntary | | No qualifications | | 5yrs or more | |
51+ | | | Other relevant qualifications | | |
| Specify: |
5 | Male | | Up to 30 | | Full-time | | *Youth work qualification | | Less than 1yr | |
Female | | 31 - 40 | | Part-time | | ALN qualification | | Less than 5yrs | |
| 41 - 50 | | Voluntary | | No qualifications | | 5yrs or more | |
51+ | | | Other relevant qualifications | | |
| Specify: |
6 | Male | | Up to 30 | | Full-time | | *Youth work qualification | | Less than 1yr | |
Female | | 31 - 40 | | Part-time | | ALN qualification | | Less than 5yrs | |
| 41 - 50 | | Voluntary | | No qualifications | | 5yrs or more | |
51+ | | | Other relevant qualifications | | |
| Specify: |
Q16b What is the total number of staff/tutors who work on literacies with young people?
____________________
Q16c What is the Full Time Equivalence ( FTE) of staff who work on literacies with young people?
(Please divide the total number of hours engaged in with young people in the last week by 35)
____________________
Q17a In your experience what are the best methods of engaging young people in literacies provision? (Please say why)
Q17b In your experience what are the best activities/subjects to engage young people in literacies provision? (Please say why)
Q18 In your experience what constitutes effective youth literacies practice? (Please say why)
And finally in this section…
Q19 What is your understanding of the term youth literacies?
The young people you work with
These questions are about the young people who engage with your literacies provision.
Q20 Please complete the following table with the numbers of young people in each age group that are currently (that is, within the last few weeks) engaged in literacies work.
Sex | Age groups | Totals |
16-19 | 20-25 |
Female | | | |
Male | | | |
Totals | | | |
Q21a Does your literacies provision 'target' particular groups of young people?
Q21b Which of the following groups do you regard as 'target' groups for your literacies work? (Please also give an indication of how successful you have been in engaging with them)
Target group | Success in engaging with group |
Yes | Great | Part | Little | None | Don't know |
a | Young women | | | | | | |
b | Young men | | | | | | |
c | Young offenders | | | | | | |
d | Ex prisoners | | | | | | |
e | Youth at risk of offending | | | | | | |
f | Young people in employment | | | | | | |
g | Young people in training | | | | | | |
h | Young adults not in education, employment or training ( NEET) | | | | | | |
i | Young people with drug/alcohol problems | | | | | | |
j | Young homeless | | | | | | |
k | Excluded from mainstream education | | | | | | |
l | Young parents | | | | | | |
m | Refugees/asylum seekers | | | | | | |
n | Learners with learning difficulties or disabilities | | | | | | |
o | English not first language | | | | | | |
p | Minority ethnic groups | | | | | | |
q | Lesbian, gay, bisexual or transgender ( LGBT) | | | | | | |
r | Mental health difficulties | | | | | | |
s | Others (Please state below) | | | | | | |
Evaluating your literacies provision
Q22 Please give a short description of the methods used to evaluate your literacies provision for young people. (Please comment on how successful these methods are).
E.g. use of learner questionnaire, discussion groups, ILP etc
Q23 Please use this space to make any other relevant comments.
The second strand of this research involves conducting a small number of visits to youth literacies providers across Scotland and talking with staff and young people about their experiences.
If you would be willing to take part in such an exercise please tick the box and provide details of your preferred method of contact.
Contact details
If you have any questions or queries about this questionnaire or the research in general please contact either Vivien Edwards on 0131 651 4192 or Stuart Hall on 0141 330 3492.
Thank you for completing this questionnaire