Acknowledgement
We wish to thank the City of Edinburgh Council's staff, stakeholders and service users for the warm welcome that they extended to us at all stages of this inspection. We are grateful to those who took the time to fill in and return our questionnaires. We would also like to thank the staff of Edinburgh who helped us to carry out the case file audit at the beginning of the inspection process. We found those we met during our fieldwork had prepared well for our visits and responded openly to our questions. Edinburgh's inspection co-ordinator and his colleagues deserve particular praise for their co-operation generally, but particularly for the Self Evaluation Questionnaire, and the remarkably efficient organisation of the complex timetable for the 146 inspection sessions over two weeks of fieldwork.