Scottish Government

SERVICE RESPONSE

High Level Objectives

• Improve public satisfaction with service delivery
• Increase public confidence in policing

PERFORMANCE INDICATORS 2008/09

† Context measures are not measures of performance, rather they are designed to provide contextual information to allow a better understanding of the demands on a police force and the environment they operate within.

PUBLIC REASSURANCE & COMMUNITY SAFETY

High Level Objectives

• Support the delivery of safer communities
• Preserve and restore public order
• Investigate crime effectively
• Contribute to the reduction of crime
• Contribute to increased public reassurance

PERFORMANCE INDICATORS 2008/09

† Context measures are not measures of performance, rather they are designed to provide contextual information to allow a better understanding of the demands on a police force and the environment they operate within.

CRIMINAL JUSTICE & TACKLING CRIME

High Level Objectives

• Contribute to an effective, efficient and accessible criminal justice system
• Assist in safeguarding national security
• Tackle serious organised crime

PERFORMANCE INDICATORS 2008/09

† Context measures are not measures of performance, rather they are designed to provide contextual information to allow a better understanding of the demands on a police force and the environment they operate within.

GOVERNANCE & EFFICIENCY

High Level Objectives

• Manage resources effectively and efficiently
• Operate in a manner that is ethical, accountable and transparent

PERFORMANCE INDICATORS 2008/09

† Context measures are not measures of performance, rather they are designed to provide contextual information to allow a better understanding of the demands on a police force and the environment they operate within.

SCOTTISH POLICING PERFORMANCE FRAMEWORK

The Scottish Policing Performance Framework ( SPPF) was first launched across Scotland in April 2007. The SPPF is the product of significant collaborative working between the Association of Chief Police Officers in Scotland ( ACPOS), the eight Scottish Police Forces, the Scottish Government, Her Majesty's Inspectorate of Constabulary for Scotland ( HMICS), Audit Scotland, the Scottish Police Authorities Conveners' Forum and the Scottish Police Services Authority ( SPSA).

The key aims of the SPPF are:

• to develop a single suite of performance measures which reflects the breadth and variety of policing activity across Scotland;
• to create a framework which supports managers throughout the police service in understanding, reflecting on and improving performance so that forces can provide more effective policing within Scottish communities;
• to provide a mechanism for improved accountability at local and national levels through the publication of consistent and transparent performance information, which will support the Scottish Government, Police Authorities and the general public in their understanding of policing performance; and
• to provide a basis for robust performance management and, in turn, performance improvement.

Stronger links have been made with the ACPOS Scottish Strategic Assessment and the areas considered very high risk within this. The SPPF also takes account of the Scottish Government's Purpose and Strategic Objectives and the associated national indicators that relate to criminal justice. The Accounts Commission's Statutory Performance Indicators are also incorporated within the SPPF.

SCOTTISH POLICING PERFORMANCE FRAMEWORK

The Scottish Government is committed to working with ACPOS and other police stakeholders to deliver increased policing capacity in Scotland's communities. As performance indicators are developed to demonstrate the delivery of this commitment and forces' effective use of the increased capacity, these will be incorporated into the SPPF.

The SPPF is divided into four areas, designed to capture the breadth of policing activity. The four areas are:

• Service Response;
• Public Reassurance & Community Safety;
• Criminal Justice & Tackling Crime;
• Sound Governance & Efficiency.

In each of the four areas of policing, High Level Objectives have been identified which reflect the fundamental aims of that area. The performance indicators contained within these areas are divided into Inputs (the resource committed), Activities (the activity or process used) and Outcomes (what is achieved). Additionally, there are Context measures, which are not measures of performance, but are designed to provide contextual information on the demands on a police force and the environment they operate within.

It is acknowledged within the police service in Scotland that effective policing is based on sound partnerships. This is reflected in the High Level Objectives within the SPPF. In order to encourage a partnership approach, there are also a number of performance indicators within the SPPF which should be considered partnership indicators. These indicators include the Scottish Government's national indicators and a number of other performance indicators which will rely upon the contribution of a range of partners for successful delivery.

The SPPF structure has also been designed to support the measurement and reporting of local priorities and indicators, in accordance with the principles of Best Value. By incorporating the SPPF in their performance reports, forces can ensure greater consistency and transparency when reporting performance information to Police Authorities and the public throughout Scotland.

The findings of the 2007/08 SPPF will be publicly reported on by HMICS in Autumn 2008. The findings of this iteration of the SPPF will be reported in the same manner in Autumn 2009.

CONTACTS FOR FURTHER INFORMATION

Further information on the SPPF and the performance indicators contained within it can be found at the following website: http://www.scotland.gov.uk/publications

Should you have any additional questions or comments, or require further copies of the SPPF, please do not hesitate to contact:

SPPF Project Manager
Scottish Government
Police and Community Safety Directorate
St Andrew's House
Edinburgh EH1 3DG
Telephone: 0131 244 2388
E-mail:police.performance.framework@scotland.gsi.gov.uk

Or, the Chair of the SPPF Project and ACPOS Performance Management Business Area:
Chief Constable Patrick J. Shearer QPMMALLB
Dumfries and Galloway Constabulary
Cornwall Mount
Dumfries DG1 1PZ
Telephone: 01387 242201
E-mail:executive@dg.pnn.police.uk

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