Professor Jim Gallacher/ Glasgow Caledonian University ( GCU), Victoria Boyd/ GCU, Dr Robert Ingram/ GCU, Dr Beth Crossan/ GCU, Joanne Brodie/ GCU, Paula Cleary/ GCU, Nuala Toman/ GCU, Enterprise, Energy and Lifelong Learning, Analytical Services
ISBN 978 0 7559 6893 0 (Web only publication)
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CONTENTS
EXECUTIVE SUMMARY
CHAPTER ONE CONTEXTUAL OVERVIEW
Introduction
Background
Aims and objectives of the evaluation
CHAPTER TWO METHODOLOGY
Methodological overview
Learning Provider Study
Intermediary Study
CHAPTER THREE PERCEPTIONS OF THE ILA SCOTLAND SCHEME
Perceptions of effectiveness of the ILA Scotland scheme
Complementarity and partnership
Limitations in ILA provision
Perceptions of limitations in the ILA100 offer
CHAPTER FOUR INFORMATION, MARKETING, AND AWARENESS OF THE ILA SCOTLAND SCHEME
ILA Scotland information and support for learning providers
Levels of awareness
Perception of marketing activities and suggested improvements
Developing links between ILA Scotland and intermediaries: the case of Trade Unions ( TUs)
CHAPTER FIVE PROCEDURES ASSOCIATED WITH THE ILA SCOTLAND SCHEME
ILA Scotland learning provider registration processes and eligibility
ILA Scotland course eligibility processes
PROMT tool
Learner application process
Initial learner telephone call
Income assessment procedures
Income threshold
Learning token system
£10 contribution
CHAPTER SIX AWARENESS AND IMPACT OF RECENT CHANGES TO THE ILA SCOTLAND SCHEME
Awareness of recent changes to ILA Scotland scheme among learning providers and intermediaries
Awareness of recent changes amongst learners
Impact of changes
CHAPTER SEVEN - SUMMARY AND CONCLUSIONS
REFERENCES
ANNEX 1 LEARNING PROVIDER STUDY
ANNEX 2 LEARNING PROVIDER SATISFACTION BY SECTOR
ANNEX 3 INTERMEDIARY STUDY
ANNEX 4 INTERMEDIARIES BY INVOLVEMENT
The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.