Acknowledgement
We wish to thank the people who assisted us during the inspection. We received a warm welcome from everyone we met in North Ayrshire - staff, stakeholders and people who use services. We are also grateful to those who took the time to complete and return the questionnaires we sent out as part of the inspection process. In particular, we would like to express our thanks and appreciation to the local inspection co-ordinator and her colleagues who provided us with excellent support, as well as the members of staff who assisted us with the case file reading. We would also like to thank all the people we met in North Ayrshire for their assistance and hospitality during the fieldwork.