Scottish Government

An evaluation of the wise group 'Next Steps' and One Plus 'Sustainable Employment' Projects
Karen Kellard, Jayne Francis and Leighton Mitchell, BMG Research
ISBN 978 0 7559 6622 6 (Web only publication)
This document is also available in pdf format (836k)

CONTENTS

ACKNOWLEDGEMENTS

CHAPTER: ONE INTRODUCTION
CONTEXT
WELFARE REFORM - LABOUR MARKET POLICY DEVELOPMENTS
JOB RETENTION AND SUSTAINABLE EMPLOYMENT - A DEVELOPING POLICY AGENDA IN THE UK

CHAPTER TWO: EVALUATION AIMS AND METHODOLOGY
METHODOLOGY
SAMPLING
ANALYSIS

CHAPTER THREE: AN OVERVIEW OF THE ORGANISATIONS
THE WISE GROUP
ONE PLUS SUSTAINABLE EMPLOYMENT PROJECT

CHAPTER FOUR: OVERVIEW OF PROGRAMME PARTICIPANTS
CLIENTS' BACKGROUNDS AND PERSONAL CIRCUMSTANCES
EMPLOYMENT HISTORIES
BARRIERS TO EMPLOYMENT
FINDING OUT ABOUT THE PROGRAMME
CLIENT NEEDS AND EXPECTATIONS

CHAPTER FIVE: ENGAGING WITH THE SERVICE
FINDING OUT ABOUT THE PROGRAMME
CLIENT NEEDS AND EXPECTATIONS

CHAPTER SIX: PRE-EMPLOYMENT SUPPORT
INTERMEDIATE LABOUR MARKETS
TRAINING
GROUP WORK
ONE-TO-ONE SUPPORT
JOB SEARCHING
IMPACT OF PRE-EMPLOYMENT SUPPORT

CHAPTER SEVEN: MOVING INTO WORK, RETENTION AND ADVANCEMENT
TYPES OF WORK UNDERTAKEN
IMPACT OF THE PROGRAMME ON MOVES INTO (SUSTAINED) WORK
RETENTION, SUSTAINABILITY AND POST-EMPLOYMENT SUPPORT

CHAPTER EIGHT: THE STAFF PERSPECTIVE
IDENTIFYING AND MEETING CLIENT NEEDS
MANAGING CLIENT EXPECTATIONS AND CONCERNS
WORKING WITH CASELOADS AND SUPPORTING INDIVIDUALS
LINKS WITH THE LABOUR MARKET
VIEWS ON THE REFERRAL PROCESS
VIEWS ON THE PROGRAMME ORGANISATION AND FUNDING

CHAPTER NINE: OVERVIEW: ASSESSMENT OF THE IMPACT AND OUTCOMES OF PROGRAMME PARTICIPATION
WHAT IMPACT HAS THE PROGRAMME HAD?
WHAT FACTORS CONTRIBUTE TO THE PROGRAMME'S EFFECTIVENESS?
RECOMMENDATIONS

ANNEX A: IN-WORK SUPPORT AND JOB SUSTAINABILITY: A BRIEF REVIEW
1 INTRODUCTION
CONTEXT
REVIEW METHODOLOGY AND PARAMETERS
A NOTE ON THE FINDINGS OF THE EVIDENCE REVIEW
REPORT STRUCTURE
2 COMBINING PRE AND POST-EMPLOYMENT SUPPORT
3 POST-EMPLOYMENT SUPPORT SERVICE DELIVERY
4 FINANCIAL SUPPORT AND JOB RETENTION
5 HELPING CLIENTS TO FIND A GOOD 'JOB MATCH'
6 WORK PREPARATION, TRAINING AND SKILLS DEVELOPMENT
7 WORKPLACE MENTORING
8 THE ROLE OF EMPLOYERS IN JOB RETENTION AND POST-EMPLOYMENT SUPPORT?
9 'TAKE-UP' OF POST-EMPLOYMENT SUPPORT
10 INTERVENTIONS TARGETED TO THOSE 'AT RISK' OF LOSING A JOB
11 FINAL COMMENT
12 REFERENCES
13 FURTHER READING

ANNEX B: EXAMPLE TOPIC GUIDES

The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.