Benefits and Costs of Co-locating Services in Rural Scotland

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APPENDIX 6: APPLECROSS WORKSHOPS

Applecross participants

SEX

M (6)
F (5)

LOCATION

Applecross (7)
Camusterrach
Upper Toscaig
Culduie
Arinackaig

HIGHEST LEVEL OF FORMAL EDUCATION ACHIEVED

MA
Degree (4)
Diploma (2)
HND in catering and teaching
Standard level grade 1
Master mariner
No answer

AGE

30 or under
22
40-49
45, 46, 47, 49, 49
50-59
53, 55, 59
60-69
60, 63

CURRENT OR MOST RECENT JOB (OR RETIRED, STUDENT, HOUSEWIFE ETC AS APPLICABLE)

Centre bursar
Proprietor of Applecross Inn
Housewife and various part-time jobs
Retained firefighter, librarian, Community Education officer
Head teacher
School assistant
Crofter
Retired shipmaster
Estate worker / crofter
Fisherman / self-employed
Business advisor

NUMBER OF PEOPLE IN YOUR HOUSEHOLD

1 (2)
2 (4)
3 (3)
6 (2)

NUMBER OF CHILDREN UNDER 5 YEARS IN YOUR HOUSEHOLD

None

NUMBER OF CHILDREN AGED 5-18 IN YOUR HOUSEHOLD

1
2
3 (2)
0 (7)

NUMBER OF YEARS YOU HAVE LIVED IN THIS AREA

10-19
10, 10, 10, 17
20-29
20, 22, 22, 25, 29
30-39
35
More than 60
63

Applecross mapping exercise

LOCATION

SERVICES ACCESSED

Applecross

Public internet access
Grocery shop (6)
Post office (8)
Doctors surgery (7)
Public house (4)

Camusterrach

Public internet access
Doctors surgery (2)

Lochcarron

Police station (4)
Grocery shop
Doctors surgery

Strathcarron

Post office (this was a resident of Lochcarron)

Dornie

Day care for elderly

Inverness

Grocery shop

Applecross - all quotes from 'good' post-it notes

Comments relating to health care

Elderly care. Very good medical care

Doctors surgery very good - both by doctors and nursing staff. Not NHS 24

Doctors - 24hour and quality of service, and nurses

Access to surgery and general medical cover

Medical services are generally high quality i.e.GP services. Dental care is also high quality (this referred to Lochcarron)

24hour 5 minute health care by doctor you know - I think this meant that there is a doctor five minutes away, 24 hours a day

Immediate doctor's attention - no need to wait for appointment

Health care service provided 24 hours every day by a known doctor

Medical - at present very good - opt out of NHS24 so very flexible and caring

Doctors surgery - doctors have more time for patients because of small caseloads - high standards of care

Doctor's surgery - no appointment necessary, home visits possible, doctor not in a rush - time to talk, doctor has opted out of NHS24

Comments relating to education

Primary school - small numbers of pupils, good variety, good education, internet access

School is small and offers high standard education

Primary school - small classes, low pupil-teacher ratio, pupils taught as individuals

Local primary school

Primary and secondary education both high quality although high school education is distant (children have to board there in the week)

Comments relating to personal, local, friendly, flexible level of service

Quality of services / local produce and hours open (inn)

Flexibility

Flexibility

Grocery shop very friendly place to deal with

Knowing service providers - personal service etc

Friendly

Generally service users are recognised by service providers e.g. greeted by name, and their likes/dislikes are known

Individuality

Individual care of service

Short distances to access services

Most services are provided within a small geographical area

Other comments

Road service - local roadmen are good at keeping hill road open in poor weather - good at keeping people informed as to condition of hill

Fishing pier - access at all times, electricity and water. All year supply of red diesel (marine). Important commercial access point (tourist)

The service point in Lochcarron, Ross and Cromarty area office provides high quality service and is a co-location facility.

Village hall - available for functions, well serviced, cheap to rent, good meeting point

Post office and banking provision

Facility of a post office be it limited hours

Applecross - all quotes from 'not-so-good' post-it notes

Comments relating to healthcare

Outwith Applecross where NHS24 operates there is concern about out of hours medical services

Concerns about the fragility of health care in light of possible future cuts / difficulty of getting replacements

Concerned that the medical service will not be so good in the future

Comments relating to finance

Pier is financially very fragile and does not get public support

Costs associated with remoteness and distance from central points

More expenditure needed on road maintenance

Higher / extra cost

Fuel costs more here

Lack of affordable housing for young people associated with low employment opportunities. Lack of available crofts for young people

Monetary economics approach to service provision as opposed to ensuring viability of small communities

Cut back in funding

Comments relating to limited hours

Restricted opening hours of P.O.

Constant cut-back (financial) - medical ( NHS24), P.O. hours etc

Cut back in hours

Restricted post office opening hours

Comments relating to transport

Difficulty of public transport to connect with trains at Strathcarron

Inadequate road access. Marine access could also be improved

No public transport

Other comments

No community area for events / sports gatherings

We live quite far away from a swimming pool

Hate sending my children away all week to Plockton - even though the hostel is ok

Access to land and accommodation is very restricted - little incentive to encourage people coming into community

Proliferation of bureaucracy hindering crofters leading to decrease in agricultural use of land

Emergency services - distance

Library is too small - only available to me one evening a week - books not changed often enough

Lack of choice

Lack of recycling facilities - at present only 3 bottle banks and can bank

Waste disposal - withdrawal of skip service - as a business this creates several issues

Applecross - choice sets and responses

Applecross - choice sets and responses

Applecross - choice sets and responses

Applecross - choice sets and responses

Page updated: Wednesday, March 28, 2007