Benefits and Costs of Co-locating Services in Rural Scotland

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APPENDIX 5: EASTRIGGS WORKSHOPS

Eastriggs evening participants

SEX

M (10)
F (9)

LOCATION

Eastriggs (13)
Annan (5)
Dornock

HIGHEST LEVEL OF FORMAL EDUCATION ACHIEVED

No answer (11)
No qualifications
BA (Ed) Open University
BSc Diploma in higher education
Secondary school highers (2)
Standard grade - credit level
School certificate
Short-hand typing

AGE

30 or under (2)
28, 30
40-49
40+ (one person)
50-59 (5)
51, 52, 53, 55, 59
60-69 (4)
60, 64, 65, 68
70-79 (6)
74, 75, 75, 77, 79, 79
80+ (one person)

CURRENT OR MOST RECENT JOB (OR RETIRED, STUDENT, HOUSEWIFE ETC AS APPLICABLE)

Process worker
Fencing contractor
Senior Housekeeper - Hotel (2)
Police officer
Laundry worker
Rep
Sales assistant
Retired (7)
H.E.O. M.O.D. (retired)
District manager of an insurance company (retired)
Senior RAF officer (retired)
Retired - Former agricultural lecturer / construction safety advisor

NUMBER OF PEOPLE IN YOUR HOUSEHOLD

1 (8)
2 (7)
3 (2)
4
5

NUMBER OF CHILDREN UNDER 5 YEARS IN YOUR HOUSEHOLD

No answer (4)
None (15)

NUMBER OF CHILDREN AGED 5-18 IN YOUR HOUSEHOLD

No answer (4)
None (12)
1 (2)
None (2 offspring over 18)

NUMBER OF YEARS YOU HAVE LIVED IN THIS AREA

Less than 5
4, 5
10-20
10, 12, 14
20-30
20, 20, 20+, 21, 26, 28
40-50
43
50-60
50, 51, 52, 53, 55
More than 60
64, 64

Eastriggs Mapping service use

LOCATION

SERVICES ACCESSED (AFTERNOON)

SERVICES ACCESSED (EVENING)

Annan

Police station (8)
Doctors surgery (6)
Day care for elderly (2)
Public internet access (2)
Post office (2)
Public house

Doctors surgery (10)
Grocery shop (5)
Public internet access
Post office (4)
Nursery / playgroup
Day care for elderly (4)
Police station (16)
Pubic house (4)
Primary school
Parent / toddler group

Eastriggs

Grocery shop (9)
Parent / toddler group (4)
Nursery / playgroup (4)
Primary school (6)
Day care for elderly (2)
Public house (4)
Public internet access (2)
Post office (6)

Nursery / playgroup
Parent / toddler group
Public house (3)
Public internet access (5)
Primary school (4)
Doctors surgery (5)
Grocery shop (10)
Post office (12)

Gretna

Doctors surgery (3)
Day care for elderly
Post office
Police station
Nursery / playgroup
Parent / toddler group

Doctors surgery (2)

Carlisle

Grocery shop

Eastriggs afternoon - all quotes from 'good' post-it notes

Comments relating to accessibility

Small population so less demand resulting in better access

Public transport links - regular, easily accessible

Excellent transportation links (rail, regular bus service, A75, A74)

Children have short journey to school

Living on bus route - easy access to other areas for facilities not available in Eastriggs - free for pensioners

Accessible for people who have access to transport - buses and car access easy

Access to a doctor on priority basis - always helpful

Most key services, if not located in Eastriggs can be accessed at Annan and Gretna (3-4 miles away)

Less rigid and more flexible than in more urban areas

Comments relating to staff

Internet access in Annan Library - staff helpful

Local commitment to services - local people active in service provision

You often know people so more of a personal / caring service

Fast food service (Eastriggs) - Courteous staff and high standard of cuisine

Community learning (Eastriggs) - Quality and delivery of service. Committed staff

Comments relating to range of services

Reasonable range of services

No shortage of key services

Comments relating to housing

Reasonably priced housing

Cheap affordable housing in Eastriggs

Comments about specific services

Good primary school which includes a library and surgery

Garbage collection weekly - always timely

Leisure services good - swimming, gym, cinema, golf

Good distance (close) to Lakes, Glasgow, Edinburgh etc

Eastriggs evening - all quotes from 'good' post-it notes

Comments relating to health services

Medical excellent - doctor and hospital

Doctors surgery

Doctor service

Annan doctors

Annan - ante-natal care (professional, friendly, lots of it!)

Comments relating to transport

Road network good to get on all major routes

Good train service every hour

Buses - good service

Bus service

Good bus service

Good bus service - runs every half hour, good when you have a job

Transport - buses always running reliable

Bus service

Good bus service every half an hour also free bus pass

Bus service regular and often to Dumfries and Carlisle

Comments relating to post office

Post office helpful and courteous

Post office handy for older people getting there pension

Post office adequate

Post office

Post office nearby, walking distance

Post office extra services

Post office good service

Post office able to pay roof? tax and pensions

Post office friendly and efficient and cover most of my needs

Post office handy, good service

Post office quick and efficient

Post office

Post office efficient service and local government office

Post office for stamps savings postal packages

Post office

Post office

Annan post office (Springbells Road) Efficient, friendly staff

Comments relating to shops

Grocery shops open all hours

Grocery shop good selection of stock

Grocery

Spar shop open til late, nice staff

Spar grocery shop good opening hours, pleasant staff

Shops - 2 shops in village so handy and good opening hours in the Spar shop

Two grocery stores long hours, newspapers and reasonable options

Shopping adequate

Good overall shopping area

Spar and local shops very reasonable

Other comments

Police station

Waste collection

Council - always reliable, provide good services

Library - easy to get to

After school care - open all year, reliable / trustworthy

School - my 3 children attended and all did well

Lunch club - enables the elderly to meet once a week

Cumberland Building Society, Annan - very good service, very helpful

Annan - services compact - i.e. don't have far to travel to get from one to the other

Eastriggs afternoon -all quotes from 'not-so-good' post-it notes

Comments about services that are lacking

Community activities restricted due to amount of available space (Community school - evenings only; or Nelson House)

Purpose built community facility (needed) for all ages

More community facilities i.e. buildings (needed)

Lack of information concerning availability of services

Suggest - a more local what's available newsletter i.e. church service times etc

No restaurant or café

No 'inviting' public conveniences

No railway station in Eastriggs

No GP here all the time

No doctors surgery or chemist

No GP clinic in Eastriggs

Police support / visual presence

Lack of housing (affordable / sheltered)

No decent pub

Comments relating to problems associated with type of location

People delivering services have not been exposed to different ways of doing things and are not innovative

Services can be slow to adopt change or technological advances

The level is non-professional - causing an exodus of young people leaving the area

Some people delivering services have lower skills - hard to attract professionals to this area

Some have not implemented equal opportunities policies fully or have paid lip service to them

Reduced economies of scale - many services are marginal financially

Local shop prices high compared to larger towns

Core services will inevitably concentrate in main population centres

They are very limited - residents have to go to Annan or Gretna to receive some types of services

A75 dangerous road

Empty shops, upkeep of occupied ones

Eastriggs evening - all quotes from 'not-so-good' post-it notes

Comments relating to housing

Council houses

Lacking affordable council housing

Severe lack of council houses

Shortage of council houses. No provision for sheltered housing

No sheltered housing

Not enough council houses

Comments relating to village hall

Community centre attached to school has limited times of use and is far too expensive for regular use

Village hall

Village hall needed

Village hall not used as much as it should be

Village hall needed for all age groups

Comments relating to petrol station

Petrol station

Petrol station

Petrol

Petrol station needed

Comments relating to health care

Dentist - forced to wait interminably even though given an appointment

Ambulance service

Doctors not open enough

Inconvenience of doctors surgery only open a few hours on certain days of week

Chemist - there isn't one

Comments relating to police

More active police presence

Police

Police

Anti-social behaviour - not a quick enough response

Police patrol

Police do not react quickly enough when called

Police presence

More police needed on the roads at certain times of day early mornings

Police - time taken for police to come from Annan

Police station or police patrols

Not enough police patrols around the estates

Police supervision. Annan can be a no-go area at night. This is quite serious

Police never follow up complaints. Always say they are too busy.

Lack of police presence. Problem with calls being connected / transferred correctly

Comments relating to railway

We would like a train station which I believe is in the pipeline

Train station

Train station

Train station

Railway station

Comments relating to youth

Youth services - not enough for the young people

Nothing for the young ones to do at night

Leisure facilities for all ages

Other comments

Annan - shopping - choice is limited

Annan - lots of vacant premises available which could house more services

Highways department - lack of road maintenance and verge cutting

Eastriggs afternoon - choice sets and responses

Eastriggs afternoon - choice sets and responses

Eastriggs afternoon - choice sets and responses

Eastriggs afternoon - choice sets and responses

Eastriggs evening - choice sets and responses

Eastriggs evening - choice sets and responses

Eastriggs evening - choice sets and responses

Eastriggs evening - choice sets and responses

Page updated: Wednesday, March 28, 2007