Sue Granville and Shona Mulholland
George Street Research
Scottish Executive Social Research
2006
ISBN 978 0 7559 6456 7 (Web only publication)
This document is also available in pdf format (812k)
CONTENTS
ACKNOWLEDGEMENTS
EXECUTIVE SUMMARY
CHAPTER ONE: BACKGROUND
1.1 BACKGROUND
CHAPTER TWO: THE CONSULTATION PROCESS
2.1 TIMING OF THE CONSULTATION
2.2 NATURE OF THE CONSULTATION
2.3 DISTRIBUTION AND ADVERTISING OF CONSULTATION DOCUMENT
2.4 RESPONSES
CHAPTER THREE: APPROACH TO ANALYSIS OF CONSULTATION RESPONSES
3.1 ANALYTICAL FRAMEWORKS
3.2 GROUND RULES
3.3 REPORTING
CHAPTER FOUR: THE CONTEXT
4.1 DISCRIMINATION
4.2 INDIVIDUALITY
4.3 MEDIA IMAGE
CHAPTER FIVE: CONTRIBUTION AND OPPORTUNITY
5.1 PRESENT AND FUTURE CONTRIBUTION
5.1.1 VOLUNTARY WORK
5.1.2 KNOWLEDGE, SKILLS AND EXPERIENCE
5.1.3 CARING ROLES
5.1.4 ECONOMIC CONTRIBUTION
5.1.5 VALUES
5.2 OBSTACLES TO CONTRIBUTING
5.2.1 HEALTH ISSUES
5.2.2 ACCESS
5.2.3 FINANCIAL RESTRAINTS
5.2.4 EMPLOYMENT AND VOLUNTEERING
5.2.5 TRAINING AND SKILLS
5.2.6 SOCIAL ISOLATION
5.2.7 ATTITUDES
5.3 AGEISM AND AGE DISCRIMINATION
5.3.1 AGE DISCRIMINATION AS AN OBSTACLE TO CONTRIBUTING
5.3.2 INTER-GENERATIONAL RELATIONSHIPS
5.3.3 AGEISM IN EMPLOYMENT
5.3.4 NEED FOR GOVERNMENT ACTION
5.3.5 POOR IMAGE OF OLDER PEOPLE
5.4 WHAT ELSE COULD BE DONE?
CHAPTER SIX: WORK
6.1 WHAT STOPS PEOPLE WORKING?
6.1.1 HEALTH
6.1.2 DISCRIMINATION
6.1.3 FLEXIBILITY
6.1.4 PERSONAL CIRCUMSTANCES
6.2 HELP TO CONTINUE IN EMPLOYMENT
6.2.1 WORKING ARRANGEMENTS
6.2.2 FINANCE
6.2.3 TRAINING
6.2.4 OTHER
6.3 INCOME IN RETIREMENT
6.3.1 BETTER PENSIONS
6.3.2 SAVING
6.3.3 FINANCIAL ADVICE
6.3.4 INCREASED PENSION CONTRIBUTIONS
6.4 COMBINING WORK AND OTHER ACTIVITIES
6.4.1 SUPPORT FOR CARERS
6.4.2 FLEXIBLE WORKING
6.5 WHAT ELSE COULD BE DONE?
CHAPTER SEVEN: SERVICES FOR OLDER PEOPLE
7.1 IMPORTANT SERVICES FOR OLDER PEOPLE IN THE FUTURE
7.1.1 HEALTH SERVICES
7.1.2 HELP IN THE HOME
7.1.3 TRANSPORT
7.1.4 SERVICES FOR SPECIFIC GROUPS
7.1.5 CARE SERVICES
7.1.6 HOUSING
7.1.7 FINANCIAL SUPPORT
7.1.8 LEISURE FACILITIES
7.1.9 EMOTIONAL SUPPORT
7.1.10 OTHER
7.2 WHAT MAKES SERVICES WORK WELL?
7.2.1 AVAILABILITY
7.2.2 STAFF
7.2.3 COMMUNICATION
7.2.4 ATTITUDE OF SERVICE PROVIDERS
7.2.5 OTHER
7.3 SERVICES WORKING TOGETHER
7.3.1 COMMUNICATION
7.3.2 JOINED-UP SERVICES
7.3.3 LOCALISED SERVICES
7.3.4 SHARING INFORMATION
7.4 CONTINUING TO MEET THE NEEDS OF OLDER PEOPLE
7.4.1 CONSULTATION
7.5 WHAT ELSE COULD BE DONE?
CHAPTER EIGHT: HEALTH AND WELL-BEING
8.1 GOOD PHYSICAL AND MENTAL HEALTH
8.1.1 PHYSICAL EXERCISE
8.1.2 DIET
8.1.3 SUPPORT OF FAMILY AND FRIENDS
8.1.4 MENTAL STIMULATION
8.1.5 FEELING SECURE
8.1.6 OTHER
8.2 WHAT CAN BE DONE IN SUPPORT OF GOOD HEALTH?
8.2.1 GROUPS AND ACTIVITIES
8.2.2 HEALTH SERVICES
8.2.3 ADVICE AND INFORMATION
8.2.4 ENCOURAGE PARTICIPATION
8.2.5 GOOD, ACCESSIBLE AMENITIES
8.2.6 SPORTS AND LEISURE FACILITIES
8.2.7 SUPPORT IN THE COMMUNITY
8.2.8 FINANCE
8.2.9 HEALTHY LIFESTYLE
8.2.10 CARE
8.2.11 ATTITUDES TOWARDS OLDER PEOPLE
8.2.12 DIET
8.2.13 SUPPORT FOR MINORITY GROUPS
8.2.14 TRANSPORT
8.2.15 OTHER
CHAPTER NINE: HOUSING, TRANSPORT AND SURROUNDINGS
9.1 SUITABLE HOUSES AND HOMES
9.1.1 DESIGN OF HOUSES BY DEVELOPERS
9.1.2 MOBILITY AIDS
9.1.3 SAFETY AND SECURITY
9.1.4 FINANCIAL ISSUES
9.1.5 WARM HOUSING
9.1.6 HOUSING STANDARDS
9.1.7 OTHER
9.2 TRANSPORT
9.2.1 AVAILABILITY AND ACCESSIBILITY OF TRANSPORT
9.2.2 BETTER PUBLIC TRANSPORT
9.2.3 TRANSPORT COSTS
9.2.4 VEHICLES SUITABLE FOR OLDER PEOPLE
9.2.5 OTHER
9.3 SUITABLE TOWNS, CITIES, VILLAGES AND NEIGHBOURHOODS
9.3.1 DESIGN OF HOUSING COMMUNITIES
9.3.2 SAFETY AND SECURITY
9.3.3 NEIGHBOURHOODS
9.3.4 FACILITIES
9.3.5 OTHER
9.4 PLANNING FOR AN AGEING POPULATION
9.4.1 THE NEED FOR CONSULTATION
9.4.2 RAISING AWARENESS OF AN AGEING POPULATION
9.4.3 OTHER
9.5 WHAT ELSE COULD BE DONE?
CHAPTER TEN: ADDITIONAL ISSUES
CHAPTER 11: CONCLUSIONS
AGE AND EXPERIENCE CONSULTATION QUESTIONNAIRE
TABLES
CHAPTER TWO: THE CONSULTATION PROCESS
2.1 The Questions Contained in the Consultation Document
2.2 Total number of Consultees by Category
2.3 Profile of respondents
CHARTS
CHAPTER FOUR: "OLDER PEOPLE"
4.1 Summary of key themes emerging
CHAPTER FIVE: CONTRIBUTION AND OPPORTUNITY
5.1 Summary of contributions presently or in the future
5.2 Summary of obstacles to older people contributing to society
5.3 Summary of views on ageism and age discrimination
CHAPTER SIX: WORK
6.1 Factors stopping people from working as long as they want to
6.2 Summary of help older people might need if they want to continue working
6.3 Summary of help needed for people to build a better income for when they retire
CHAPTER SEVEN: SERVICES FOR OLDER PEOPLE
7.1 Top 5 services for older people in the future
7.2 Why services work well
CHAPTER EIGHT: HEALTH AND WELL-BEING
8.1 Summary of important factors contributing to good health / well-being in later life
CHAPTER NINE: HOUSING, TRANSPORT AND SURROUNDINGS
9.1 Summary of key themes emerging to ensure houses and homes are suitable for an ageing population
9.2 Ensuring our transport system is good enough
9.3 Ensuring towns, cities, villages and neighbourhoods are suitable for an ageing population
The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.