Scottish Government

.
Malcolm Hutchinson, August 2006
ISBN 978 0 7559 1504 0 (Web only publication)
This document is also available in pdf format (504k)

Contents

EXECUTIVE SUMMARY
INTRODUCTION
BACKGROUND TO THE MODELLING PROJECT
THE NARRATIVE OF THE MODELLING PROJECT
THE PROJECT
KEY MESSAGES
Principal first round feedback
The key drivers for further integrated public service delivery
The main beneficiaries of integrated public services
Factors that make integrated service delivery work (helps) and stop it working well (hinders
Principal second round feedback
Potential service integration projects
Enablers and barriers
NEXT STEPS AND TENTATIVE RECOMMENDATIONS

Appendix A : Reform Support Team contact details
Appendix B : Core principles underpinning the project
Appendix C : Extract from initial commissioning document
Appendix D: Methodology and design of project
Appendix E : Briefing material round one discussions
Appendix F: Workshop templates

The views expressed in the report do not necessarily reflect those of the Scottish Executive.

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