Transforming Public Services - The Next Phase of Reform: Report on the 'Blue Light' Conference

DescriptionThis reports contains the details of a conference on public service reform for representatives of the emergency services. This was organised by the Association of Chief Police Officers in Scotland and the Society of Local Authority Chief Executives and Senior Managers.
ISBN
Official Print Publication Date
Website Publication DateMarch 26, 2007

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Transforming Public Services Conference, 31 st October, 2006 - Murrayfield Stadium, Edinburgh, Conference Report
Part of the dialogue on public service reform that took place across Scotland between June 2006 and February 2007.
ISBN 978 0 7559 1503 3 (Web only publication)
This document is also available in pdf format (196k)

Contents

1. Introduction
2. Purpose of this Report
3. Structure
4. Discussion Point - The Customer Dimension
5. Discussion Point - Quality and Innovation
6. Discussion Point - Efficiency and Productivity
7. Discussion Point - Joining Up and Integrating
8. Discussion Point - Accountability
9. Summary

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The views expressed in the report do not necessarily reflect those of the Scottish Executive.

The Scottish Executive is making this report available on-line
in order to provide access to its contents for those interested in the subject.

Page updated: Monday, March 26, 2007