Appendix III Key Recommendations to be taken forward by the Acute Inpatient Forums
1. Inpatient wards to exhibit a culture that inspires hope, trust, confidence and wellbeing.
2. All units to be equipped to a high standard, be clean, adequately furnished and in good state of repair.
3. Patients must have access to a range of therapeutic activities both in the ward and be able to access facilities in the local community.
4. Good quality information to be available to service users and carers.
5. Appropriate and timely access to the range of skills, experience and expertise that exists within a well developed multidisciplinary/ multi-agency service.
6. Staff working within acute settings to have access to the right training and supervision to respond effectively to the needs of the people they work with.
7. All acute units will have multidisciplinary/agency risk assessment and management procedures in place.
8. Minimum standards and monitoring mechanisms to be in place for critical service/service user interfaces; admission/discharge procedures, multidisciplinary note keeping, data collection etc.
9. Local services to demonstrate through practice and policy an integrated service that aligns both inpatient and community resources towards a common purpose and priority.
10. All acute units to have policies on challenging/unacceptable behaviour that clearly sets out the working relationship between staff and service users- built on mutual trust and respect.