Scottish Government

ISBN 0 7559 1463 5 (Web only publication)

This document is also available in pdf format (535k)

Contents

Covering Letter

Section 1 - General
1.1 Introduction
1.2 Definitions, Interpretations and Abbreviations
1.3 Background
1.4 Objectives
1.5 Tendering Procedure

Section 2 - Notices and Instructions
2.1 Introduction
2.2 Purpose of Tender Exercise
2.3 Scope
2.4 The Tender Process
2.5 Key Terms and Conditions
2.6 Constraints, Risks and other Key Points to note

Section 3 - Service Specification
3.1 Introduction
3.2 Minimum Standard
3.3 The Route Network
3.4 Vessels
3.5 Harbour Services
3.6 Provisions for Carriage
3.7 Timetables
3.8 Fares Structure
3.9 Brand and Marketing
3.10 Ticketing Information and Integrated Transport
3.11 Disabled People
3.12 Network-wide Products
3.13 Language
3.14 Consultation with Users
3.15 Performance Regime and Services Undertaking
3.16 Monitoring of Operations
3.17 Information Required from the Operator
3.18 Safety
3.19 Environmental Protection
3.20 Contract Handover/Mobilisation Plan

Section 4 - Content of Technical Submission
4.1 General
4.2 Completion of Sections
4.3 Contract Terms and Conditions
4.4 Pensions
4.5 TUPE/Transfer of Staff
4.6 Confidential Information
4.7 Financial Structure
4.8 Changes in Circumstances
4.9 Mission Statement/Goals and Objectives
4.10 SWOT Analysis
4.11 Risk Assessment
4.12 Business Plan/Business Strategy
4.13 Mobilisation Plan
4.14 Marketing Development Plan
4.15 Operational Management Plan

Section 5 - Content of Costed Bid

Section 6 - Form of Tender to the Scottish Executive

Section 7 - Statement of Understanding of Key Requirements of the Service Specification

Section 8 - Evaluation Criteria

Annexes
Annex 1 - List of Routes to be Served
Annex 2 - Dangerous Goods to be Conveyed
Annex 3 - Vessels - CMAL Fleet
Annex 4 - Specific Non-Timetabled Requirements
Annex 5 - Non-Timetabled Requirements for Special Events
Annex 6 - Emergency Call-Out Arrangements
Annex 7 - Prescribed Network-Wide Support Services
Annex 8 - Ownership and Key Facilities at Ports and Harbours on the CHFS Network
Annex 9 - Statutory Obligations of a Harbour Operator
Annex 10 - Port Contract Template
Annex 11 - Routes on which Bi-Lingual Taped Welcome Announcements are Required
Annex 12 - Summary of Performance Standards Required
Annex 13 - Proforma Tender Query Form
Annex 14 - Indicative Analysis of the Allocation of some Key Risks