Foreword by Transport Minister
I want to see modern, reliable, safe and integrated bus services operating throughout Scotland, delivered by public and private partners working well together. Bus services are the principal form of public transport in Scotland. They have huge potential to address each of the key strategic outcomes in the National Transport Strategy - improving journey times and connections; reducing emissions; and improving quality and accessibility and tackling affordability.
Bus operators up and down the country provide high quality services using modern vehicles and well-trained and motivated drivers. Some services are of lower quality. Scotland's growing transport success requires even more commitment to the millions of passengers who use buses day and daily. I want to see all bus operators raise their standards to those of the best, using modern, efficient, low-emission vehicles. I want to see reliable, punctual services, integrating with trains, trams and ferries and encouraging healthy lifestyle choices such as walking and cycling. I want to see local government invest in the high quality road and off-road infrastructure which a modern bus industry needs. Passengers deserve nothing less, no matter where in Scotland they use the bus.
The key stakeholders in the industry - passengers, the Scottish government, national organisations and offices, local government and bus operators - must work closely together in real partnership. We need drive and innovation to improve and develop services for the benefit of current and new bus passengers. This Action Plan therefore is about a better deal for passengers by delivering quality, affordable bus services.
The actions in this Plan will improve the bus experience for passengers and are the starting point for a major drive on buses now and over the next few years. There is great scope for us all to up our game - to plan better, to invest in success, to develop services and to squeeze poor quality out of the system. I commend this Action Plan as the catalyst to make our bus services world class.
Tavish Scott MSP
Transport Minister