Scottish Government

"National standards will be developed and published for crisis services and out of hours work, based on the crisis pilots funded by the Executive."

ISBN 0 7559 6343 1

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Contents

Crisis response and resolution services to reduce hospital admissions and repeat admissions
Approaches to Delivery
Standards
Standard 1: Access and Availability
Standard 2: Planning and Delivering Support
Standard 3: Promoting Equality and Respecting Diversity
Standard 4: Resolution and Discharge
Standard 5: Service User Involvement
Standard 6: Supporting and Involving Carers
Standard 7: Training/Workforce Development
Standard 8: Working with Communities
Annex A: Context Chart