Scottish Government

Derek Halden Consultancy

ISBN 0 7559 2904 7

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CONTENTS

Executive Summary

1.0Introduction

2.0The ICT Revolution and Society
The philosophy and aspirations for the ICT revolution
Social and Economic Trends
Social consequences of increased ICT

3.0The Development of Teleworking
Definitions
Advantages and disadvantages of teleworking
Attitudes to Teleworking
Policies and policy instruments for teleworking

4.0E-work Characteristics and Statistics
Who is doing it?
How Many?
E-work characteristics in Scotland
Forecasts of E-working

5.0Travel Behaviour and E-working
Factors affecting travel demand
Policies and tools for travel demand management
Magnitude of the effects
Traffic levels
Summary of travel behaviour impacts

6.0Looking to the Future
Future research
Policy

7.0Conclusions

8.0References

Appendix A - Trends in ICT Adoption and E-Readiness
Appendix B - Definitions of E-working
Appendix C - Mechanisms and Impacts of Telework

The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.