ISBN 0 7559 4912 9
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Contents
Introduction
Chapter 1 Care Management: Definition and Process
Chapter 2 Care Management: The Organisational Arrangements
Stage 1 Publishing Information
Stage 2 Determining the Level of Assessment
Stage 3 Assessing Need
Stage 4 Care Planning
Stage 5 Implementing the Care Plan
Stage 6 Monitoring
Stage 7 Reviewing
Annex A Care Management: Competency Framework
Annex B Case History: Example of Care Management - Mrs B
Annex C Care Management References
Annex D Working Group Members and Distribution List
Annex E Care Management: References from Original Guidance
Annex F Selected Reading Practitioner's Guide from Original Guidance
Crown copyright 2006
First published 1991 : Updated 2006
The original guidance in 1991 was developed by Social Services Inspectorate working with professional and administrative colleagues within the Department of Health and in consultation with a range of representatives. The document was produced in collaboration with the Social Services Inspectorate.
The updated Care Management Guidance issued in August in 2004 required the original document to be reviewed. The principles remained and the document was amended to reflect changes in practice.
This updated Practitioner's Guide has been developed by the Scottish Executive, Joint Future Unit in collaboration with partnership areas, in particular the SSA Leads and the training bodies involved. The Scottish Social Services Council and NHS Education for Scotland have been fully involved in the developmnent of the training material. COSLA also support the implementation arrangements.
The Practitioner's Guide will reflect on the process of care management implementation across Scotland. It is acknowledged that partnerships are at different stages of implementation. The seminars held between January-March 2005 across Scotland, provided an overview of the local position.
The Care Management Briefing Seminars for partnership areas set the context of the work undertaken by the Care Management Working Group. The materials used are available on the Joint Future Unit website, and may provide additional training resources.
All rights reserved. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without either the prior written permission of the Crown, or as expressly permitted by law, or under terms agreed with the appropriate reprographics rights organisation. Enquiries concerning reproduction outside the scope of the above should be sent to the Queens Printer for Scotland, Norwich.